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Import · over 2 years ago

SMS Frameworks: Which to use?

SMS is highly effective at enabling you to gain the attention of your users, for situations where immediate action is required. We at ServiceNow have built out a number of frameworks to enable the use of this communication method, however, it may get confus...

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Import · almost 3 years ago

What's new in November 2023 for Now Assist

![Eliza_0-1700164473334.png](https://www.servicenow.com/community/image/serverpage/image-id/305686iD9B8679961B8FC4E/image-dimensions/836x107?v=v2) We are releasing a major expa...

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Import · almost 3 years ago

What's new in November 2023 for Now Assist

![Eliza_0-1700164473334.png](https://www.servicenow.com/community/image/serverpage/image-id/305686iD9B8679961B8FC4E/image-dimensions/836x107?v=v2) We are releasing a major expa...

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Import · about 3 years ago

Now Assist FAQs

![faqs.png](https://www.servicenow.com/community/image/serverpage/image-id/292799iF86B1E10A273C53B/image-dimensions/744x106?v=v2) Learn more about our suite of products contain...

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Import · about 3 years ago

Now Assist Quick Start Guide

![Eliza_0-1695946565539.png](https://www.servicenow.com/community/image/serverpage/image-id/292925i3A8837FDAA54B812/image-dimensions/670x103?v=v2) Now Assist is the label given...

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Import · over 3 years ago

Service Portal Development Guidelines

![Eliza_0-1688571870435.png](https://www.servicenow.com/community/image/serverpage/image-id/271656iAACC0200364C08A6/image-dimensions/745x123?v=v2) At its core working with Serv...

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Import · over 3 years ago

Is Service Portal being deprecated?

![Eliza_0-1678826118883.png](https://www.servicenow.com/community/image/serverpage/image-id/247301iE4F1C9552C4D83EF/image-dimensions/800x128?v=v2) The short answer is no. The...

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Import · over 3 years ago

Service Portal FAQ

![Eliza_1-1677687550568.png](https://www.servicenow.com/community/image/serverpage/image-id/244031i419F1163DAA3448E/image-dimensions/792x131?v=v2) What is a Service Portal? S...

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Import · over 3 years ago

Omnichannel Callback FAQ

![Eliza_6-1677533999546.png](https://www.servicenow.com/community/image/serverpage/image-id/243408iD7FAE5A11D0498D6/image-dimensions/689x105?v=v2) Overview 1. What is Omnich...

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Import · over 3 years ago

Service Portal Design Guidelines

![banner.png](https://www.servicenow.com/community/image/serverpage/image-id/240046i2343B686AE2A8484/image-size/large?v=v2&px=999) Service Portal serves as a primary touchpoin...

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