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New article articles in ServiceNow Community · 3 months ago

Operational Availability — Incident, Outage & Digital Portfolio Management and CSDM

Availability Agreements in Digital Portfolio Management     1  Introduction This whitepaper defines the architecture and configuration of Availability Agreements within the ServiceNow platform, aligned with the Common Service Data Model...

Articles on Smashing Magazine — For Web Designers And Developers · 8 months ago

A Designer’s Guide To Eco-Friendly Interfaces

I’ve spent over two decades in the trenches of user experience design. I remember the transition from table-based layouts to CSS, the pivot to responsive design when the iPhone ...

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New article articles in ServiceNow Community · 8 months ago

The multiple functions of Dynamic CI Group

As this is a recurring discussion it is a good topic to explain via different use cases. A Dynamic CI Group is a logical grouping of Configuration Items (CIs) that can be ...

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