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New article articles in ServiceNow Community · about 6 hours ago

Congratulations 2026 ServiceNow Community Rising Stars! 🎉

![Congratulations 2026 Rising Stars](https://www.servicenow.com/community/image/serverpage/image-id/532865i1D3AEAF72704D032/image-size/large?v=v2&px=999 "Rising Star Announcement.png")Congratulations 2026 Rising Stars We’re pleased to announce the long-awa...

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New article articles in ServiceNow Community · almost 2 years ago

Curated list of resources to learn about CMDB and CSDM

CMDB is such a vast topic that it is quite time-consuming to find the right resources to learn about it or to find some information related to it. In this article, I have collat...

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Import · about 2 years ago

Questions for conducting an effective CMDB Assessment

Many CMDB programs are considered failures because they don’t appear to provide significant business value to organizations. A common reason for this is considering CMDB as a on...

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Import · over 2 years ago

CMDB Intelligent Search

1\. Introduction A mature ServiceNow Configuration Management Database (CMDB) would contain vast amounts of data related to hardware, software, services, etc. and their relatio...

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Import · over 2 years ago

Elevating CMDB Data Quality with well-defined CI Identification Rules

What are CI Identification Rules? CI Identification Rules are a set of criteria that ServiceNow uses to uniquely identify and differentiate Configuration Items (CIs) within the...

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Import · over 2 years ago

Best practices for CMDB Data Management

Configuration Management Database (CMDB) is a repository which can be used to store and manage information about an organization's IT infrastructure. CMDB acts as a single sourc...

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