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<P>The Now Platform™ Xanadu brings a host of new capabilities to help you deliver great experiences to your users. Here's my top 10 favorite capabilities and enhancements.</P>
After 2 months of work synthesizing all the contestant information from the Best Employee Portal Contest, we are excited to release the [Best Employee Portal Summer Report!](htt...
User personas are a fictional representation of a user your solution might serve. A solution may have one or more personas based on the audience it solves a problem for. Each p...
Figma Library...
What a great knowledge! If you were at our “AI All Day” session you got to customize NowAssists prompts in the platform before it was released to the general public. It was a ve...
 Thank you for joining ServiceNow's Exp...
 The User Experience @ Knowledge ...
Today, we are excited to expand and update our Figma Libraries with a few new resources. Updates to Employee Center  by Justin Doubleday of the Federal ...
In a recent [article](https://federalnewsnetwork.com/management/2024/01/dhs-sees-usability-testing-as-central-to-big-burden-reduction-goals/) by Justin Doubleday of the Federal ...
 we'll attach the prior release's libraries here. We plan to keep "n-2" rele...
 Leading Practices](https://nowlearning.servicenow.com/lxp/en/now-platform/from-the-experts-user-experience-ux...
When you are looking at an existing business process that you want to digitize (e.g. the existing process is mostly offline) or migrate (move off an existing solution to Service...
It is often difficult for teams to move beyond a punch list of problems to fix and focus on envisioning a better tomorrow. By reframing the problems into _How Might We…_ stateme...
Self Service on ServiceNow seems so simple, right? You assign a catalog or two, a knowledge base, upload a logo, do some light theming in the Branding Editor, and share the link...
Your team invested time in understanding your project and then spent time in ideation exploring what a solution could look like. Now, it is time to deliver on those goals, inspi...
Once the team has a shared understanding of the projects goals, users, and processes, you want to encourage divergent thinking to explore how the problems can be solved. In the...
When we embark on any project, it is critical for the project team to develop shard knowledge about the project's goals, users, and processes. When a team has this alignment, it...
