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Next Experience UI San Diego Basics

Import · Feb 13, 2022 · article

Hopefully some helpful tips for anyone getting started with the new Next Experience aka "UI 2022" in San Diego.

How to enable Next Experience

Activating Next Experience | ServiceNow Docs

  1. Open sys_properties.list
  2. Set property glide.ui.polaris.experience to true
  3. Logout and in
  4. From the "ALL" menu type incident.list and press enter.
    image

How to disable Next Experience for a specfic app or page?

PolarisUI - Scoped | ServiceNow Docs

Option 1 - Disable for each page on the table "sys_page_theme"

  1. Open sys_page_theme.list
  2. Add a new entry for incident and incident_list
    image
  3. Open Incidents page. You will still have the unified header but the page list will be in UI 16 mode.
    image

Option 2 - Append the parameter sysparm_use_polaris=false to the URL of any classic UI page

Exploring themes in Next Experience | ServiceNow Docs

UI pages with the $ prefix automatically append this parameter. The parameter automatically applies to pages the user goes to next.

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How to disable Next Experience for a specfic user?

PolarisUI - Scoped | ServiceNow Docs

  1. Open sys_user_preference table and create a new record "glide.ui.polaris.use" for the user
    image
  2. Impersonate User to verify
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For more information about Next Experience system properties and user preferences, see Next Experience system properties.

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https://www.servicenow.com/community/developer-articles/next-experience-ui-san-diego-basics/ta-p/2304214