With DPM all of that is solved in one, elegant and unified workspace that allows owners to holistically view and collectively manage their services, apps and products throughout the lifecycle and beyond. Some of the features it provides include:

• You can view service portfolio taxonomies, measure and monitor performance metrics at each level of the portfolio, and compare service performance
• You can create personal portfolios to collectively manage your services, apps, and/or products
• You can plan within the context of your service, app, or product – manage your roadmap, prioritize the backlog, review and promote new ideas
• You can monitor critical KPIs and operational performance, gauge performance against commitments, and be alerted to current and ongoing impacts
• You can view business application deployments, assess hardware and software models and technology risk, ensure risk compliance, and take action on risk response and remediation tasks

However, as with any solution, deriving the full value of it depends on how well it is deployed and how well you are prepared to integrate it into daily operations. Which is where the Now Create Success Pack comes in! In case you’re not familiar with our Success Pack methodology, you can watch this video here to get across it. In essence, we have collated all of our own expertise with all the most successful implementation learnings from our collective customer base to ensure the most successful outcomes possible. Within the specific Digital Portfolio Management Success Pack customers will find support for process workshops and scoping, starter user stories and the Mastering Digital Portfolio Management white paper which will support teams looking to harness the power of the DPM workspace.

It's available here at Now Create: https://nowlearning.service-now.com/nowcreate?id=sp%5Foverview&sp%5Fid=7de0d8efdb4505904c59b0a239961948 and it’s free for all our customers to sign up and access!

Happy implementing!

Labels:

• Service Portfolio Management