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How to ensure ONLY correct groups can be assigned to a task type

Import · Apr 11, 2024 · article

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1) Create a group type on sys_user_group_type

1.5) Copy the sys_id of the newly created sys_user_group_type2) Add the newly created group type to all the groups you want to assign that class of tasks to.3) Create a dictionary override on task.assignment_group. - Select the task table you want to control assignment groups for

- Select Override Reference Qualifier

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https://www.servicenow.com/community/developer-articles/how-to-ensure-only-correct-groups-can-be-assigned-to-a-task-type/ta-p/2894335