on the now platform visual task boards or VBS provide a simple way to create your own task boards for different purposes VBS are a simple way to track and see the status of tasks with just a glance there are three types of visual task boards free form where you can visualize a variety of task records guided which correspond to data in your service now instance and flexible a combination of free form and guided free form boards allow you to create your own tasks add tasks from a form or list and place them in customizable lanes that you create in other words anything goes on free form boards you can add and remove task cards and lanes and arrange tasks by moving them between Lanes let's look at the next option the flexible board with flexible boards you can load tasks from a task table like incident and place them in customizable lanes that you create you can add additional tasks and organize tasks by moving them between lanes as needed just like in the free form board flexible boards are the best option when you don't want to impact the existing work or workflow on the platform such as when you want to create personal to-do lists planning exercises Etc in a flexible board Lane changes will not update underlying tasks data in other words they will not be shown outside of the board finally we have the guided board guided boards are similar to flexible boards except that their Lanes correspond to field values and cannot be edited in most cases another important difference is that moving tasks between lanes will change the value in the record with visual task boards you can easily track prioritize and manage tasks in one interactive interface for more information see our product documentation or knowledge base or ask a question in the service now community