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Automation Engine New Features - Feb 2024

Import · Mar 04, 2024 · video

[Music] check out the latest capabilities for automation engine connect automate and orchestrate anything to service now with automation engine automation engine is the combination of integration Hub process mining for external data stream connect RPA Hub document intelligence and automation Center which binds them all together spoke generator build spokes fast with no code access a guided experience in flow designer for building a net new spoke leverage open API specs to automatically create and generate new actions reduce risk and manual steps from scripted approaches for enabling developers of all skill levels to build Integrations integration Hub import enhancements simplify external data import into service now map and import into multiple Target tables for speeding import configurations view Target Field mapping with check mark indicator for Source Fields select Target Excel sheets via an intuitive drop- down menu stream connect enhancements simplify topic management and prioritize data import for kofka streams create and delete topics directly into the service now admin console prioritize processing capacity for selected consumers to support expanded message consumption document intelligence enhanc ments boost operational efficiency with improved document processing classify incoming structured and semi-structured documents and route to the appropriate processing workflow access a customizable experience for configuring agent validation and data extraction based on use cases duplicate and Export common use cases via update sets code quality check standardize RPA development to ensure consistent code quality establish predefined rules in desktop design studio for highquality automations across the Enterprise enable RPA admins to control the package version upload or assignment based on severity of the code check output Empower developers to gain visibility into active rules and ensure code quality adheres to best practices robot pool distribute workload efficiently for RPA Bots automate workload assignment by grouping robot devices specify allocation type between SLA or percentage reduction load balancing leverage robot calendar to create and modify bot schedules robot calendar enhancements quickly manage bot schedules with a userfriendly interface create and modify bot schedules in robot calendar with improved usability manage the life cycle of CI maintenance requests and activities with mapping to change requests manage bot schedules for pulled robots to reduce schedule tooling conflicts with individual Bots improved recommended actions increased visibility into recommended actions in automation center drill down on recommended actions to access extensive information for further insights access grouped capabilities of automation requests process mining for external data gain endtoend process visibility from external systems access a step-by-step approach to import and mine data from external systems easily maap data fields and schedule incremental data updates with integration Hub import leverage external data in process mining to identify opportunities for improvement in aggregated processes automation engine on the service now platform allows you to evolve your organization from art of possibility to Art of digital transformation connect automate and orchestrate anything with service now

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