[Music] adoption blueprints help administrators and platform owners Implement sets of service now applications and features to achieve specific business goals there are blueprints for a variety of goals deliver extraordinary experiences helps employees resolve their own incidents improve productivity and recover from complex IT issues ensure technology teams meet standards helps your technology teams meet compliance standards for vendors security and performance expand Services enables you to create actionable plans to automate core service and operations processes increase change uses AI based change policies and devops tools to expedite changes without increasing risk and overhead operationalized processes increases the Effectiveness and efficiency of your Workforce processes and finally reduce incidents uses AI based automation to reduce and prioritize incidents each blue blueprint shows the set of applications and features your progress toward completion your next step and frequently asked questions the applications within each blueprint are organized into four tracks in order of impact build the foundation enhance the experience optimize the functionality and add Advanced features crawl walk run and fly each track shows the applications to install to achieve our goal each application shows if it's already installed and if it's included in your license we can view details about each application and links to more information in the application information dashboard you can start installation or activation here's where we get started with adoption blueprints administrators and platform owners can Implement sets of applications to achieve specific business goals to get more help select the help center icon to review the available resources [Music] for more information see our product documentation or knowledge base or ask a question in the service now [Music] community