[Music] hey everyone it's Justin thank you for watching and or listening to the podcast and welcome to my house it's time for another service now store highlights video that's SSH version 03 01 2024 it's our first episode in March and we have 37 new or updated applications to run through in this episode let's look at the summary here we've got four compatibility updates eight fixes only four highlights this week seven minor updates seven new releases and seven release notes fails I should probably play the lottery cuz it's three sevens in a row I'm just kidding I'm not going to play the lottery but moving into our episode let's knock out those compatibility up updates we have belltech logic screen pop deepl translator service spoke by TM Labs hexaware shift Handover management and Upgrade Assistant all were cap can't talk compatibility updates to Vancouver um not Vancouver did I just say Vancouver to Washington DC um I'm a release behind so those were updates to Washington DC there were also eight fixes uh csdm as code diger Trust life cycle manager generative AI controller Microsoft Azure open AI generative AI spoke onapsis vulnerability integration tum CI introspect UI uxc generative Ai and vulnerability response integration with order o Dr were all fixes little small fixes to fix a bug or something like that then we had speaking of small some minor updates 1e core Cisco partner smart bonding irm State net integration om ma service catalog recorded future for vulnerability response Serenity Ai and tanium integration core all had some minor updates just some small stuff not a big deal to spend a lot of time on in our highlights and then last on the quick list or the quick hits is going to be our release notes fails if you haven't seen an episode or listened to one before a release note fail is that there were no release notes repeated release notes or references to external release notes behind a pay wall or a login so I can't tell you what's new or what Chang in those applications and so therefore they are a fail that list for you is sare threat intelligence exchange or ctix digital Shadows security operations connector duva Fujitsu we guard rails IBM Z Discovery and now assist in Virtual agent designer and that brings us to the good stuff we've got seven new releases in the episode let's knock out the First new release it which is going to be a left Alpha spoke simplify and accelerate how you integrate with a left Alpha key features enables completions API with default support for luminous models there are no screenshots let's just read the summary here see if there's something more alfha or LF Alpha spoke enables integration of generative AI capabilities from a left Alpha in the generative AI controller Store app you can Leverage The spoke via the generative AI controller store application so this is using uh the generative AI controller and uh yeah so that's what's new this is actually coming from the team at service now next on our list of new releases is going to be fmn now core provide service management and control services to a Federated Mission fmn compatible spiral 4 key features core app for the provisioning of service Management Services and mission network Mission networks no Mission networks there's an N but I think it's an N this app provides a subscription mechanism and the tables for the fmn service management processes like fmn service catalog management that's it's really hard to say these initials really fast fmn Incident Management and fmn event management they do have some screenshots on this application let's take a look at the first one is going to be a fmn participant showing the participant the participant the connection information and the services and there's another tab in related list for incidents and next up is a uh is this a graphic or a landing page I'm not really sure what I'm looking at it's a graphic I see graphic now up in the title description as now sweet graphic with a k um I wasn't thinking of graphic like that but that works and that is what's new from the team at Swiss swisscom schwitz AG lots of words I've never pronounced before today next up is also going to be from fmn uh Now Inc Incident Management for okay Inc is incident Incident Management for Federated Mission networking compatible with fmn spiral 4 key features into the management for Federated Mission networking compatible with fmn spiral 4 for we've got some marketing stuff uh fmn now Suite overview um the FN incident process diagram and the graphic that we had in the previous application and that's it um so basically just marketing and kind of informational stuff on this one also from the team at swisscom schweit AG let's knock out the next one it's going to be ethn now SCM or service catalog management provide service catalog management to a Federated Mission FN compatible spiral 4 uh features application to participate in Federated mission to manage consume and publish Federated Services let's check out the screenshot SL marketing so we got our same sweet overview as the other ones now we have um a dashboard showing um filtering going on for incident type originator owner and incident incident something uh then it filters the incidents by owner and originator uh stacked column chart and then on the right hand side is a list view of fmn incidents and then we have our graphic and then back to the overview so a little bit more insight into that one we got one more to go here and that's going to be oh no that was my last one I apologize I saw F and I assumed it was the same thing this one's actually fso institutional and business banking let your institutional and business banking customers interact in a digital secure and convenient way reducing the time cost and effort involved in delivering corporate cards Merchant and transaction account services key features corporate and institutional and business banking service portal and service catalog preconfigured corporate and institutional and business banking services including corporate cards merchants and transaction accounts save time and cost with transparent repeatable processes for institutional and business account openings updates and closures manage credit card services Faster by streamlining and automating the common account request continually improve and measure internal business performance by applying analytics and process optimization optional integration to core Banking and origination systems preconfigured service validation rules and ability to mask pii and sensitive data provide service transparency to cnib and business banking customers through published SLA reports and built specifically to enhance and enrich the existing fso financial service operations application for C IB or cnib business banking all right no screenshots on this one and that's what's new from the team at deoe technology SAA next up on the list is going to be risk quantifier or parentheses RQ by threat connect enable better decision-making with Market leading risk quantification key featur service now customers will now be able to seamlessly calculate their Financial Risk to cyber attacks and see which controls should be improved based on the greatest Financial Risk we have screenshots on this one first up is the risk workspace screenshot showing a risk risk of my pxi records getting lost and in the details tab it has some financial information one of which no two of which no I'm sorry four of which down there at the bottom is RQ inherent Al inherent SLE and residual Al and residual SLE so that's that first screenshot next one is going to be the uh RQ mitigation so we got a list of existing or list of mitigations and their existing status and recommended status so they're all non-compliant but they're on trying to get compliant and then it's sorted by the inherent Al reduction Financial value uh showing that how much that risk would be reduced um if the or the inherent risk will be reduced if that is moved from non-compliant to compliant next up is is a list of no it's just the two screenshots so there's not no next up there's not a next up and that is it that's what's new from the team at threat connect Incorporated last on our list of new releases is vivid sheets pre-process your service now data for automated operational reporting and a spreadsheet like experience key features Vivid sheets offers a spreadsheet like UI that enables users to create metrics and kpi calculations to use with their automated operational reporting and data visualizations provides a set of functions called Vivid functions that enable users to use use a familiar experience to aggregate their service now data with the resulting value each Vivid function is supported with immediate syntax helpers along with inapp supporting notes with examples and definitions mathematical functions allow users to take values from other cell inputs in Vivid function results to do calculations and processing of their metrics sharing your sheet with other users and stakeholders is simple via the sharing features Basic Value and style formatting of your values and Export your sheets collected results to either Excel or CSV formats we have screenshot here first up is going to be Vivid sheets um and uh look list menu on the left and then some an interface on the right for my sheets sheets that are shared with me and creating a new sheet and then there's some vivid chart stuff on the bottom and some learn more buttons and a button to create a new sheet that's important um and then once creating oh wow it does look like an Excel spreadsheet um so they're showing a what looks like an Excel spreadsheet and there's a format be typed in called Equals Vivid like you would in Excel equals whatever and then there's Vivid count sum average Max Min count distinct sum minus multiply divide and average so that's pretty cool um literally a spreadsheet in service now uh next one is a zoom in on the spreadsheet that looks like it was building they're going to do a vivid count so they're actually in the formula on the cell in the spreadsheet and there's a little fly over or a popup of the help information uh for vivid count the function uh pretty cool there that doesn't even happen in my Excel workbooks uh next up is the configuration for vivid sheets so roles uh user manager usage uh stuff like that and then we're back to the original screenshot that I showed you first so that's what's new from the team at Vivid charts LLC and that concludes our new releases which leaves us with four highlights for the episode let's check those out first up expander configuration compliance was updated to version 2.0.1 and in this one it is a major application update to use expander V2 alerts and attack surface rules so that is what's new from the team at poo Alto networks next up Flex era integration was updated version 5.1. 322 and in this one they have new features and updates let's see if we can move through here on the general improvements coales updated to be independent of computer ID correlation ID and flex era unique ID for platform support they're now supporting the Vancouver release of service now the coals updated to be independent of computer ID that's what I just read um so we'll move on down that's the same thing I just read uh non and FNS transform Maps matching rules for non and fmms transform mapping for colest now consider the serial number from the computer table the serial number from the serial number table the fluxa unique ID and the name um and then down below that IR transform maps for IR transform mapping the priority of flex area unique CI rule move from 50 to 250 so that the serial number and serial number type are checked before the flexera unique idid and that oh wait wait wait there's some bug fixes too um so once you go take a look at those I'm not going to read all of these bug fixes but there are 1 2 3 4 5 6 seven eight uh very detailed bug fixes that are also included in this release uh in this update to flex era and uh that's what's new from the team at Flex era software Incorporated next up is vbrick video connector updated version 1.4.0 and in this version they have native cont publishing and employee Center integration additional options for authenticating and authorizing service now users with vbrick and that's what's new from the team at vbrick Systems Inc last on our list of highlights is going to be zero Fox Zero Fox was updated from or updated to version 2.1.1 and in this version they've added bidirectional communication between service now and zero Fox such as take action on alerts close request takedown Etc update alert tags and update alert notes and and that my friends is our last highlight for this episode let's take it one more look at what you just saw or heard we had seven new releases four highlights four compatibility updates seven minor updates eight fixes and seven release notes fails I hope you found this video or podcast helpful if you did please like Please Subscribe or share it with somebody who you think might be interested in what's new and what got updated in the service now store and until next time don't forget to always be learning [Music]