hey welcome everyone my name is Mohammad unwala and I'm a service now architect here at glast consultings and today I'm here to talk about one of the latest features in the Vancouver release of service now called employee growth and development what is employee growth and development employee growth and development is an experience that uses skill intelligence at its core to guide employees and their managers through their career plans while helping business connect to and maximize current technology invest and driving Better Business outcomes let's look at uh let's look at some of the key benefits of using EGD first it helps gain visibility into your organization skills and emerging needs uh it helps you move to a more skill-based workforce management Faster by incorporating existing solution it helps Drive adoption across existing technology Investments with a single employee experience and lastly it helps deliver relevant personalized training and development in the flow of work now let's look at the road map of EGD uh the following features with star next to them are already available within the Vancouver release in September 2023 and the next and the other features will be available in 2024 Let's uh talk about uh each of them in a bit more detail starting with career Hub career Hub really helps employee understand their skills and bring them to the Forefront it helps prepopulate and employee skills from various Integrations that you may have plus allows employees to add to their profile it allows managers to validate employee skills and skill competent uh proficiency it also provides a 360 view of employees Career Information and with the use of proactive prompts it can help Drive action and make it easy for employees to build their skill profile and easy for managers to review skills for their teams second we have growth plan growth plan orchestrates activities that can guide employees on achieving their development outcomes it intelligently recommends various development activities that employees can leverage to achieve their development goals it supports employees and managers to collaborate and personalize plans with low effort it supports managers to consistently validate employee competency and lastly it helps employees strengthen their skill profile and make development tangible next we have learning learning really enables employees to proactively discover manage and engage with Career Development content employees can view learning content curated from multiple external LMS sources that you may have integrated within your platform plus the content created within the platform courses can be surfaced throughout the employee experience and in the flow of work managers can proactively assign learnings to their employees uh intelligent recommendation can push content to employees based on popularity and peer activity achievements provide Badges and certifications for light gamification and lastly career assessments allow creation of scored assessment questionnaires that are anchored in learning path the next is aspiration setting aspiration setting empowers employees to Define how they want to grow and develop it helps employe explore career and career options and think more holistically about their career PL it also allows employees to express interest in a specific Talent opportunities job experiences or topic and lastly it guides guide employees on next best actions to make progress towards their aspirations next we have conversation this is really a safe space for both the employee and managers to have meaningful growth conversation this guides managers and employees on having the right check-ins and conversations to drive continuous development managers and employees can plan ahead for growth conversations by adding talking points that guide the conversation and lastly the action items can be added to either existing or New Growth plan lastly We Have Skills intelligence this is an AI powered automation that makes skills visible and helps you turn them into action this drives easy updates for your employee skill profile using proactive promts in the flow of work the dynamic skills ontology connects skills roles and peoples to deliver employee growth and business outcome at last it brings together all the skills that you have already invested in at the end let's review some of the key takeaways from today's topic number one is help employee visualize and take actions on career goals and development opportunities to provide support for managers developing and growing team team individuals and improving the leadership skills and lastly understand organize and develop employee and manager skills to achieve better outcomes thank you for tuning in take [Music] care