[Music] hey everyone it's Justin thank you for watching Andor listening to the podcast and welcome to my house it's time for another service now store highlights video that's s shv 0126 2024 that makes it our third episode of 2024 I believe so you can look at it right there on the upper right we've got 27 New or updated applications in this particular episode let's take a look at the breakdown and see how that shakes out we'll go ahead and uh apply that filter and we'll change the group right here to category so our episode today contains 10 highlights three minor updates seven new releases and seven release notes fails now I'm just going to warn you between this episode and the next episode I'm expecting a bunch of new applications for Washington DC early release to hit the store so there may be another delay in the um production of this particular video or podcast but we will deal with that next week and uh keep you up to date of what's going on so for this episode let's get into it we've got um only three mon updates to talk about ams1 Confluence articles to KB connect quii and infol block subnet integration for Discovery all had minor updates not worth spending a lot of time on um like we would in our highlights we've also got unfortunately seven release notes fails if you haven't watched an episode before a release notes fail all that means is that there are not release notes there's repeated release notes or there's release notes with no details so uh the version changed something change about the application but because there's no release notes I can't tell you exactly what it is I can't put it in the category so therefore it's a fail that list for you is going to be aimi Gore segmentation clear sky for sap RP consent Management Center by rangu guard rails license M8 nuvolo subscription management and open text xcm and spoke all were release notes fails so if you're using one of those you may want to contact the producer or the um application creator um to find out what the heck is new but that leaves us with our new releases for this episode there are seven so let's hop right into it first up is going to be Deo Erp core modernization experience the next level of Erp without interrupting core operations is there tagline there key features for this new app functional side understand where and how to inject speed and efficiency into your Erp operations to take them to the next level quantify the real impact of your Erp insights to optimize operations and realize value faster and drive strategic action at scale with a plan for continuous Improvement in best-in-class workflow execution on the technical side they've got app engine automation engine Erp workflows procurement service management and supplier life cycle management there's no screenshots on this one so we'll move to our next due release which is going to be Elevate by intellective the missing email builder for service now key features and there are a lot of key features I'm going to think I'm going to with what looks like the maybe the top ones here so we'll start create actionable emails in minutes there are stunning templates a simple and intuitive interface there are advanced settings to customize your email 80 plus or 80 or more beautifully designed content blocks as are their words uh responsive to fit every device a native service Now application uh are the highle ones and then if you're watching you can see there's more details on those if you're listening definitely check out there's more details to what they're doing here um they did actually include maybe some marketing materials we'll see if there's a screenshot first up is a uh design kind of advertisement uh or Elevate the store image is what their U their thing is saying but basically it's a um a picture of elevate in a tablet and with some settings and stuff like that and some components um next beautiful templates to get you start started so I guess these would be email templates and then another kind of marketing glossy for share information and capture attention uh another one for beautifully designed content blocks and there's some you know D dummy demo text behind there for lur msum all that stuff let's see next one responsive design fits to every device so again kind of more marketing glossy create stunning emails for your team uh beautiful templates I think I'm in a loop yeah Beau okay I'm in a loop I just just lost track of where I was um so no screenshots just marketing glossy things for this particular application and that is what's new from the team at int elective next up on our list of new releases is next view enhance efficiency through personalized branding and dynamic widgets key features uh again quite extensive on this one um customizability enhanced user experience Rich functionality scalability easy deployment and continuous updates and supports um if you're watching you can see there's more details if you're listening go check it out there's actually more I'm not going to try to read all of that and it looks like I have another three uh marketing pictures so A variation of next View and then a variation Two showing a kind of a darker theme and variation three showing uh kind of like a chalkboard or splotchy kind of thing um and variation one so there's three variations of uh what next view looks looks like um but uh and it has branding and dynamic widend so that's what's new from the team that avasoft incorporated next up on the new releases is going to be next view Platinum so the Platinum version of what we just saw elevate your portal with Dynamic branding using custom headers and Footers explore seamlessly with the tabed topics widget tailoring your user experience for optimal engagement and a distinctive user Centric interface um they have a similar list of key features that we just saw there extensive customization enhanced user experience responsive design scalability and effortless deployment um I'll click on the screenshots SL marketing stuff so it's the same thing again scenario one scenario 2 scenario 3 kind of showing the different um possibilities there for this branding uh template thing from next view or avisoft Incorporated all right next up on the list is going to be profus profus uh profi profus GTM NPI app streamline and optimize NPI i/ GTM operations with profice profice profice I don't know I'm probably butchering it oh my gosh what is the key features the key features list on this one is also quite extensive um let's see if we can get a high level in here integrated app developed to manage offers from intake to post launch you can launch products to Market and go to market Readiness for all service now releases across entire life cycle there's governance and standardization automated workflow custom tables a single application to measure postlaunch health and and then they've listed in a numbered bullets below that scorecard inovative dashboard checkpoint summary risk and heat map and a report summary so very very detailed key features there you might want to check out if you're interested um on the screenshot side we do actually have a screenshot on this one it's very small so let's click on this big button here and see if we can make it n that wasn't much better now it's like just super blurry um so I'm going to have to try to see what this is um it looks like the um uh the landing page for used to be like the knock landing page for agent workspace almost looks like that but basically I see some red yellow green and little boxes little widgets and that's that I can't read it it's a product summary maybe it's something I can read but I don't know that's image number two image number three looks like the outage widget from the portal um showing stuff but I can't again read anything um the next screenshot shows like a heat map again I can't read anything because it's too small and if I make it bigger yeah I can't read it it's just just too too much uh too blurry and then there's a video a YouTube video so I won't click on that and click play since you're either watching or listening to a video right now but that's what's new from the team at I Opex Technologies or iopex Technologies Incorporated next up on the list of new releases is going to be science logic SL1 service catalog automation unlock context infus self-service catalog request for devices let's scroll down the key features yes I can read these connect your it ecosystem system to gain unique insights leveraging the science logic SL1 platform initiate a discovery session to discover a device and enable seamless integration and visibility of change requests across service now and SL1 screenshots on this one first one's going to be the application connection configuration it looks like um let's see service catalog automation custom so it's just showing the custom application record in an instance is what I'm seeing now so this is just an application record of their application next screen shot is the order guide for SL1 device Discovery I've got a list of available uh devices on the Le hand side and an empty SL bucket on the right hand side next screenshot is for the options in that order guide so um again getting into very small things by can see settings and IP and credentials stuff like that for Discovery next screenshot is a requested item and the next screenshot is the notes I'm guessing on that requested item the activity log or the notes and then we're back to that uh custom application uh record and that's what's new from the team at science science logic Incorporated next and last on our list of new re releases is going to be service graph connector for otorio OT certified service graph connector scroll down to the key features here and again we'll stick with the um highle parts of this because it's quite extensive that seems to be the theme is really detailed key features in this episode but let's look at look at the high level Central asset visibility data collection integration with operational systems continuous synchronization and OT service OT certified service graph connector to import all your itot and iot devices from aoro using cmdb best practices including the IR or an identification and Reconciliation engine and the RTE or robust transform engine from a service now so that's high level kind of what's in there let's see we do have the OT certified uh badge or image um in the list of screenshots next screenshot is showing the guided setup so they include a guided setup for their application then we've also got a screenshot of the OT assets uh so looking at um operational technology assets and then the asset detail page for looks like a PLC compact Logics compact guard Logics uh uh controller maybe I guess that's what PLC means I think yeah yeah compact logic 5380 controller and then we're back to that badge for being OT certified and that is the end of our new releases which brings us to the highlights for the episode we've got 10 of them here for you we'll start at the top with automate Pro automate Pro was updated to version number 7.3.0 and man we're still tons of good release notes uh and this version they've got changes to the platform specifically visual state plan editor um also changes to Auto tests including visual test plan editor test Library Explorer block unification test plan versioning custom library versioning and datadriven testing under Auto monitor updates to automatic event expiration ability to abort an event minimi minimum scheduling interval increased and general usability enhancements I kind of gave you the abbreviated version there but if you want to go to the store click on version 7.3.0 for the automate Pro application and they have very good release notes on exactly what's new and what's changed in their application next up in the list of highlights next three actually three or four it's going to be bright thin Cloud updated to version 23101 160 and in this one they've introduced Google Google I said Google Google kubernetes configuration support is what's new in this one let's take a look at the next bright fin one the fixed Telecom management application from Bright fin also the same version 23106 160 and this one there's a standardized workflow for all Telecom moves ads changes and deletes or macd advanced projects management move fixed service disconnect fixed services in bulk TFT communication module um some improvements around assignment group configuration and notification for Telecom request and some fixes columns last service summary. invoice and last service summary. invoice dat columns are not correctly populated on the Telecom service level so that's been fixed in this new version of fixed Telecom management also from Bright fin in the list of highlights it's going to be the foundation app updated version 23 10160 and key features in this one are import payment feedback grosset tax view for expenses improvements around user rights enhancements new provider manager readon role provider manager role is expanded invoice manager role is expanded asset manager rle is expanded audit rules enhancements new service recurring charges increased audit rule improve the invoice variance total exceeds threshold audit rule improve the service total charges increased audit rule improve the recurring charge exceeds plan RIS audit rule uh email notifications for audit rules data quality rules enhancements new zero taxes data quality rule new zero usage data quality rule new invoice integration ID is not unique data quality Rule and under data retention rules and new delete alerts data retention rule for fixes billing account exclusion for inactive accounts and zero allocation oh my goodness this is like the episode of all episodes where we have the bestest release notes ever uh next up from Bright fin mobile management was also updated to version 23101 160 and in this version key features under their Logistics enhan enhancements device and accessories ordering from carrier and Logistics expanded device condition States return device offboarding workflow speaking of boarding the onboarding workflow enhancements en roll device enhanced ebonding product support under mobile inventory logic flexibility multiple SIM cards under improvements upgrade decorator under fixes business category flag for emergency lines and service portal all in the release notes which way more detailed than that if you go check those out and click on version 23101 160 of the bright finin applications you heard it there Cloud fix Telecom the Telecom fixed Telecom management foundation and mobile management all from the team at mobile cord Incorporated next up on the list of highlights is going to be CTS cognitive Network analyzer updated version 2.0.1 and this version they've brought us the next experience workspace so they've created the CTS workspace where solution admins can manage surveys access results or manage import users they've restructured the report tables specifically a new table called survey tally now displays o Anda results and a more Compact and intuitive format and under generative AI powered virtual agent beta a virtual agent chatbot that can answer questions about your OA result data subscribers can request access to that feature so that's what's new from the team at cognitive Talent Solutions up next in the list of highlights it's going to be Doc integrator was updated version 28.67 and in this one administrators can configure doc integrator to usec create SharePoint folders to store files uploaded from Doc integrator widget and what's updated download all files in the doc integrator widget instead of the files on the displayed page improved file upload user interface list view enhancements configure a default zip file name for file downloads these are for administrators by the way additional validation for SharePoint folder structure and default zip file name configurations and disable SL enable search features transaction logging for SharePoint cloud and on premises instances and what's fixed with some SharePoint on premise configurations users have experienced file Corruptions when downloading files and that issue has been resolved so that's what's new from the team at Discover Technologies LLC for Doc integrator next up on the list of highlights Juniper Juniper missed automated provisioning updated version 1.3 .0 and in this version there are new actions to get and create Miss device profile and new subflow to clone a Mis device profile like Hub profile AP profile Etc or dot dot dot next up on the list of highlights is going to be plat cor LMS or learning management system was updated version 3.5.1 and everybody's want me to lose my voice today in this release uh compatible with Vancouver and Utah they've introduced Vancouver support fixed the service portal display Play Issues updated the LMS plan complete business rule uh fixed informational tags on cards fixed a query issue with the LMS manager page progress tab fix an issue with LMS user profile badges updated plan complete on percentage business rule updated badge till script to correct an issue with badge rule execution fix the display issue on the LMS catalog page fix an issue with the badge check achievements business rule fix an issue with the badge Tech micro content business rule fix the course Builder attachment content type updated the LMS CSS stylesheet uh fixed a query issue on the LMS manager achievements page and fixed an issue with selecting the assign to my entire team on the manager's portal when creating an assignment uh that was again the abbreviated version if you want to see all the good details head over to Plat cor LMS learning management system version 3.5.1 last on our list of highlights for this episode is going to be service graph connector for avantra updated version 1.0.5 and in this version there is a new table with installed product versions of a sap system avantra installed product versions avantra 24.05 is required to send installed product version data and that my friends my followers My subscribers my fans is our entire service now store highlights episode let's take a look at the breakdown again one more time you just heard or saw seven new releases 10 highlights three minor updates and seven release notes fails I hope you found this video or podcast helpful if you did did please like Please Subscribe or share it with somebody who you think might be interested in what's new and what got updated in the service now store and until next time don't forget to always be [Music] learning