AGENDA (Subject to Change)

9:30 am – 10:00 am | Optional SNUG Workshop Check-in and Breakfast

10:00 am – 12:00 pm | Optional SNUG Workshop: CSDM and APM

12:00 pm – 12:45 pm | SNUG Check-in, Lunch + SNUG BINGO

12:45 pm – 1:30 pm | ServiceNow Session: ServiceNow GenAI Capabilities + Demo

1:30 pm – 2:25 pm | Citizen Development Leading Practices

2:25 pm – 2:55 pm | Sponsor Presentation: V-Soft Consulting: CMDB and Asset Management: Keys to Securing the Organization​

2:55 pm – 3:25 pm | Q&A/Discussion

3:25 pm – 3:30 pm | Closing Remarks and Wrap Up + BINGO Winners Announced

3:30 pm – 5:00 pm | Happy Hour On-Site

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