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Microsoft Teams integration | Setup guide

Import · Jan 26, 2024 · video

[Music] integrate the service now instance and Microsoft teams account by creating a custom a off application in Microsoft Azure portal to authenticate service now requests to begin the process follow these steps to install the Microsoft teams graph spoke to an instance from anywhere within the instance navigate to the all tab enter the word plugins in the filter text box select the plugins link from the extended menu the system displays the application manager screen in the search field at the top of the screen enter Microsoft teams graph select the enter key or the spy glass icon to begin the search the system provides the requested application in the available for You tab select the link to go to the application installer select the install button to begin the process the next step will be to set up the connection in flow designer navigate to the all tab enter flow designer in the filter text box select flow designer in the extended menu select connections from the top menu search for Microsoft teams the system will display Microsoft teams graph and Microsoft teams [Music] spoke the next step is to configure Microsoft teams spoke the chart you see now can be found in the knowledge based article entitled set up Microsoft teams graph spoke in the instance select configure the system displays a configure connection dialogue box enter the appropriate data in each field when done select configure and get o off token now we will configure Microsoft teams graph the chart you see on the screen can also be found in the setup Microsoft teams graph spoke article in the instance locate and select the configure button for Microsoft teams graph the system will display the configure connection dialogue box enter the appropriate data in each field when done select the configure and get oo token [Music] button

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