[Music] tell us your name your company and your role my name is Brian micle I work for Glide fast Consulting the best partner in the ecosystem and I'm a senior sales director you heard it here this is knowledge 2023 in Las Vegas go let's go did you attend Bill mcdermitt's keynote address so I'm guilty I got here a little late I walked in I tried to attend it I did get a picture but I was not able to get to the seat so I went and got a coffee and came to the booth it's all good I have a couple questions for you nonetheless that I think you'll be able to answer okay in Bill mcder keynote address he talked a little bit about breaking down the tension between cios and CEOs that it doesn't have to be people working in silos and I know that's something that you address in your role at Glide fast can you speak a little bit to that absolutely yeah I mean we it's pretty much the the day in the life of my job we talk to C cios VP of You Know It uh you name it all C- level Executives basically and we we come in and we talk to them about you know how we can essentially bring all their processes into one Platform One architecture one data model which is service now streamline processes automate key business processes and uh Glide fast has a good feel for understanding what these companies are up against because we a lot of our Consultants actually are past customers um it makes my job easy because the talent we have here you know we come in we listen to each customer differently and we we treat each one differently and I think that's why we do so well because we don't just come in and take a list of requirements and do the work and leave we really listen to our customers and understand what their pain points are and then you know go through you know the the gamut we go through a series of workshops and we you know build the user stories and then we do development and then um we don't leave we stay with them throughout the life cycle of their Journey on service now and you know we yeah I mean that's that's kind of a in a nutshell that's Glide fast I love what you just said two things that stood out to me were you listen and you support the customers at the end of the day customers aren't coming in looking for software they're looking for someone to hear their problems and to give them a solution I love hear heing what you said about that so I am a crazy you hear me crazy basketball fan I know that you're a Sixers fan I'm sorry for that loss at the end I know boom boom boom boom who do you see going to the NBA finals 2023 so I think I feel like the heat are going to beat Boston um I just feel like they Jimmy Butler's a killer and I think that the series between the Lakers and Denver is going to be very tight um I feel like that the Lakers will pull it out um LeBron is doing his thing in year 20 um they made it this far so I mean that no one expected them to get past Memphis so I feel like Lakers Heat NBA Finals oh wow I feel like the NBA does want the Hollywood script which would be Lakers vers Boston cuz that's the the you know the big rivalry that's been there for years and years so if it's that way I won't be surprised but I like to see the Heat versus the Lakers absolutely we love an old school rivalry but I have to say the Lakers have really come alive in postseason and so I am certainly expecting the Lakers to make it of course being a Laker Nation fan all day a little bit of bias little bit of bias but I would love to spank that Boston behind those finals and and if and if it's that if that's a matchup I would love to see that too because Granite our whole company Mike our CEO and you know some of the main people are all from Boston so I love to rub it in because they rubbed it in when they just beat us so now I'm going to give it back to them when they lose so right right so final question what is your superpower my superpower is I feel like I have a I feel like I have a good sense of being able to uh read a room and pick up on people's energy and and then adapt to uh the environment and the and the whoever I'm talking to whether it's a group of people or one person and I feel like that really helps me in this role because I don't just come in and and uh you know run our sales deck and and kind of share about the Glide face Journey the same way I feel like whenever I go into the call sometimes I don't even know how I'm going to do it I kind of just feel feel the energy and pick up on the vibe and then kind of just run with it so I feel like that's my uh and I love helping people I that that like that's one of my um key strengths is like not worrying about you know all the extracurricular stuff really just focusing on the the course of how do we help these how do we help this group of people how do we help this company um and going back to what I said the first question treating each one differently um and seeing how we can support them I mean that's really what it's all about it's it's a people business I love humanizing it um I love just you know not getting caught up in all the you know obviously we're in a tech business but I love being able to just get down to just you know meeting people building relationships building Partnerships that's really what it's all about is uh you know all these companies have great technical people but really what separates us apart is our culture and our ability to show that through and not just the priest out process but through the project throughout the life cycle of supporting these customers so that's what yeah for sure you heard it here this has been Brian