CMDB Recommended Courses

These courses are available on-demand for free on the ServiceNow Now Learning platform:

• Introduction to the Configuration Management Database (CMDB): https://nowlearning.servicenow.com/lxp/en/it-operations-management/introduction-to-the-configuration-management?id=learning\_course\_prev&course\_id=5001153adb1c4810c2fde855ca96196f
• Maintain the Health of the CMDB: https://nowlearning.servicenow.com/lxp/en/it-operations-management/maintain-the-health-of-the-cmdb?id=learning\_course\_prev&course\_id=f2cc0919db3d8c503e3aaca2ca96196f
• CMDB Health Simulator: https://nowlearning.servicenow.com/lxp/en/it-operations-management/cmdb-health-simulator-vancouver?id=learning\_course\_prev&course\_id=3218cd37c39b29981ac0f60f05013198
• Micro-Certification - Configure the CMDB
• Micro-Certification - CMDB Health
  Note: these two micro-certs are included in the Configuration Management Database (CMDB) Fundamentals course.

Those resources combined can help you paint the picture of the importance of a CMDB and explain the challenges most organizations face when trying to implement it.

Stay tuned for more interesting resources and insights!