[Music] tell us your name your role and your company all right my name is Alexander sheii I'm a solution consultant here at Glide fast Consulting Solutions Consulting tell us a little bit about the work that you do so as a solution consultant here at Glide fast I help our team create rough orders of magnitude and I take scoping calls and I work really closely with our sales team what does that mean for customers looking for a solution so I help assess the solution for them I help architect out their Solutions and I help them kind of figure out what best solution fits their business needs yeah yeah I love that because I did you happen to go to Bill MC's keynote address this morning so I was not at his keynote okay no I missed that but I heard it was fantastic it was electrifying and some of what he t talked about was how companies are understanding that if they don't Implement a digital automated solution right now they're going to get left in the past and I feel that in your role you speak directly to those needs can you speak a little bit more about that I would love to hear your perspective absolutely I mean I feel like a lot of the issues that we see with clients today are siloed systems and trying to like combine a bunch of tools things like that and so part of the need that really service now the platform as a whole kind of addresses is is that problem you know kind of even regardless of what product that you buy so when we have these scoping conversations with our client it really starts with those foundational level conversations so they're being whether they're a green field customer or they already have service now and they're getting into those more um in-depth conversations and they're building up their platform um I think you know it's it's great to kind of start somewhere and begin their digital transformation journey and and really kind of start to modernize things it really helps them whether they're in you know health care or Finance or whatever sector um keeping up with that digital modernization and transformation absolutely he is he's 100% right in that I love you talked about breaking down the silos I want to switch gears just a little bit because I find your story in your career trajectory very compelling and in interesting can you tell tell us a little bit about that like how you got into service now and how you ended up here at Glide fast absolutely so I actually got into service now um I started there at the solution consultant Academy so service now brought me up they taught me how to be a solution consultant and then uh I switched over to Glide fast as a technical consultant so I wanted experience in delivery I wanted to understand how to run projects and really get that technical aptitude so I did that for about 2 years and um my first day is when they joined farra code and glide fast I have a I was a I'm a veteran so I have that uh that whole background and I worked on a a lot of Navy projects and army projects so I had that that experience and when I came back to pre-sales as a solution consultant it just really helped kind of helped me be well-rounded final question what is your superpower man I don't know if I have a superpower but I think you know I always try to listen more than I speak which is helpful in in my role today I love it all right this has been Alex sheii salutions consultant at Glide fast Consulting service now Elite partner of the year two years running thank you so much Alex thank you