[Music] given the criticality and scale of Erp systems it's no surprise to see many businesses opt for situation specific customizations and complex automation to support their unique needs but when these customization start impeding the utilization of your Erp system and worse yet prevent you from engaging in crucial maintenance and upgrade Cycles it's time to start thinking differently about how you can get the most out of your Erp solution using service now as your system of action you can now gain unprecedented visibility into your Erp platform and use that data to power any kind of workflow automation or end user experience let's join Ellen an Erp specialist as she helps her company unlock the full potential of their Erp data using service now's Erp canvas and app engine to begin she establishes connection between her company's service now instance and their Erp platform of choice with this simple linkage she can now leverage any of her Erp P systems data within service now via the concept of an Erp data model the Erp models area of the Erp canvas workspace comes out of the box with a huge collection of sap specific data models that will support a wide range of common use cases Ellen's goal is to improve the efficiency of her company's Global manufacturing function through new Automation and visibility around material stock to accomplish this she can quickly get started by leveraging the sap material stock data model Ellen can take a look at the specific sap tables associated with this Erp data model see the associated Fields And even understand the joins and join conditions that bring these data sources together the great part about this setup is that Ellen can create new data models to exactly fit her company's needs and she can even clone an existing data model as a starting point if she so desires these data models expose all the data from the underlying Erp system but the real magic is that it allows Erp professionals like Ellen to serf surface this data in an easy to understand way to folks that might not have her level of experience Erp canvas makes it easy to leverage this sap data and service now experiences and Automation in two ways the first option is an Erp remote table which allows Ellen to surface specific information in a fast and temporary fashion perfect for setting up dashboards and data visualizations the second option is an Erp extraction table which takes a specified set of information coming from the aforementioned data models and imports it into a service now table this is perfect for when you want a persistent set of Records in your service now instance or when you're working with very large data sets now this new level of data insight and management might be a thrilling experience for Ellen but her leadership team wants a more userfriendly way to understand their material stock info this is where the power of service now's low code Solutions like app engine come into play Ellen can leverage easy to use low code tools like UI builders to create the executive dashboard of her leadership team's dreams her leadership team will also be able to benefit from reliable real-time information from their Erp system in a simple easily customizable enduser experience one of the great Parts about building experiences with service now is that you'll benefit from our constant Innovation across a huge range of use cases and industries for instance Ellen can combine the underlying data of her Erp system with other service now capabilities to build amazing dashboard to keep her production team up to speed on any crisis events that may demand their attention with minimal effort Ellen was able to help her team get a massive increase in Roi from both her Erp system and service now by leveraging each platform for what they do best using service now as her system of orchestration and action she can easily build and customize business applications using low code in a manner of hours or days allowing her business to act on urgent needs and opportun unities with the agility our modern world demands thanks for watching and for more information please visit us at servicenow.com