hi I'm Alice hi I'm Justin and you're listening to the otterly Alisa podcast who knows what we'll talk [Music] about go for it so my Peppers one is almost red oo and red were my favorite so as soon as it's red I'm pulling that bad boy off is it is it big like or it's it's not as big as like the peppers you get at the store but it's big enough that I could like cut it up and put it in Sal is it a bell pepper or one of like the chili pepper the bell pepper bell pepper and I have like four more coming in they just like decided to take off while I was gone so yeah plants are funny like that yeah and it's well you guys this weekend you guys aren't going to get as cold but we might have our first Frost this weekend so I'm jealous I am ready for winter I can tell you got a pumpkin behind you I do yes our whole house is full Are you standing today I am I was sitting cuz I flew so I was in Arizona for Arizona day so shout out to my Arizona people how was that it was good yeah it was really good I got to meet a lot of so I'm the executive sponsor for the state accounts so I got to meet all of them in person for the first time which was cool so very nice yeah I believe you were going to be discussing SPM and APM is that right not specifically I was talking about how we can use them to build out road maps and governance and all the fun things so nice yes the SPM road maps are pretty cool I don't know how much time you've had they got very excited about it nice yes wait who is this what's going on here here whoa I'm at the Riverside studio in Riverside that's right you're the big boys now what this is that one podcast I keep hearing about the one everyone's talking about what you guys talk about owls and otters right all all day all that's all we talk about yeah I love talking about Wildlife you have to tell us your spirit animal after we introduced you I've been to several zoos um and frequently look at all the exhibits so no big deal but I've seen a lion how about how about in the wild Brian uh I saw an armadillo near our house one time and a raccoon and a really passive aggressive posum it stared right at my wife and she was not happy about it you realize they have really bad Vision right I do now that you've said that well he this one didn't though he had LASIK or something because he was like peering into her soul in a major way and hissing he did hiss and then he just like waddled along but apparently they eat ticks so that's not all gross yeah that's what I've heard so do bat I smush them I don't have any bats that I know of I want to get a bat house we see like in the evening we see bats in the sky we haven't live in the trees by us I'd like a bat cave but you know like with all the computer stuff Batman has so uh who's going to introduce Brian I think you should Allison okay so this is Brian Walker he is an associate Solutions consultant for cross viws so we thought we'd bring him in so he can talk about how fun it's been learning service now and just chatting about our nonsense cuz and beyond that he's my brother so I guess he's able to be here you know I could see the similar it's the beard that's it I'm like I don't know where to go with this one keep Alis as my friend exactly smart man very wise welcome I thought we were I thought we were talking about OU Texas well we can but because you said Lions I do have to share one thing that wait there you go horns down yeah but we love everybody in Austin that might be watching this right we still we still love if you're a UT fan not this week not tomorrow not this week okay we'll go back to to love next week I haven't got the the the podcast kind of um marketing thing down with Allison yet so she's very good at I was I was trying so before we get to oh you Tex us so Brian said he's seen a lion and one of the things that cracks Brian up the most oh no is this is true let me find it hold on this is the most amazing like factoid I said this to him and it's the most hilarious conversation and apologies for the curse words that are in it this is unreal I but he just dies laughing every time he reads it cu the picture I think it's just the visual of a lion falling out of the sky this would be the ultimate Predator like just like flying around through the sky and space Lies Over a over a giraffe's head yeah this is really funny actually I'm but I'm I'm skeptical that it can leap 36 ft forward that's still that's still a pretty long I just like him in the sky like yeah that's that's definitely my favorite that's the picture is what does it because it's like if a lion could jump 36 feet into the sky he could literally jump over a giraffe's head and that's that's incredible we'll have to blur out the curse word but it's fine yeah that's my that's my favorite lion though that's I want to see that in person yeah the the flying lion yeah yeah well it would have been a much different evolution of humans I think if um if that was what we were contending with I believe we would we're we're we're co- Predators right like we're competing for the same food if a lion wants it I'm going to step back on that one I'm good you use your fire you go no no lion stay away fire B Frankenstein Bill Hartman fire Phil Hartman was one of the great SNL cast members for any of the younger people that might be watching this he was great one of the best Bill Clinton impersonators other than like darl Hammond very nice fact you have to do a lot of editing Justin I'm sorry he does it's uh it's it's not as bad as when Ellison who's Ellison when Allison is sitting down and and moves up and down the camera or my bun is like in and out of camera yeah you have it easy on my hair today it'll be easy to frame yeah as long as you don't move around too much I I'm standing today so yeah that's a Texas logo isn't it Dallas Cowboys thought we were not Texas we're not UT not not not the Longhorns Dallas Cowboys we love well Allison's probably indifferent at best but I don't like pro football I like college football but I do love the Dallas cits I was really sad when we went to our sales kickoff that we were in the middle of the snow apocalypse and did not get to go to Cowboy Stadium that was like the saddest thing ever yeah I was going to K I was going to try and kick a field goal I don't know that you would go on the I don't know how I don't know how I was going to get there but I was going to get to the field and I was going to attempt one NFL field goal and then be arrested and and whatever the consequences were going to be I was going to accept them so now I just pictured Brian as the LI 36 ft in the air with Dallas Stadium security down below leing over the security guards leing over them I'm going to get this field goal I've got to kick my one field goal it's not working okay Alison's camera is drunk I know let me see if I SC back back up you're blurry I know usually that works no so Brian tell us about your journey while I'm figuring this out there you go yeah so it's actually almost been a year since I started that is really crazy this time last year um well I guess I wasn't yet I started at the very end of November so it's close to a year um but it's definitely been it's been a big learning curve for me honestly um I had had a lot of my service now experience was more probably so on the what was that uh sounds like a Roomba oh cleaners are here so oh I was like uh so yeah I'd say I'd say it was a big it's been a big learning curve for me still is I still um yeah still I feel like have a lot to learn every time I'm around I mean Justin Allison David Jim or other people on our team for those of you who don't know but um I'm always blown Away by how much knowledge just the the people I work with that have and it makes me feel like oh my gosh there's still a whole world I don't understand or or I'm still learning and so um I think the role I'm in though has been really interesting because I'm dealing with a a cue of enhancement cases and so it's a little bit different than what the rest of our C team does it's still very relevant and anyone on our team could definitely do it but getting to see kind of case-by case examples of enhancement requests and having to sort of work through those is pretty interesting but it's it's still challenging to kind of figure out how to apply you know because again it's that it's that balance of finding the right estimate you don't want to go too much you don't want to go too low um you want to make sure and and give your development team your delivery team plenty of time to do what they need to do but you also want to make sure you're giving the customer the absolute best I don't want to say deal but you know you want to get the work done and and it and it shouldn't be you know bloated I guess so to speak so so for me it's just it it truly has been a journey and it's one that continues um to be so I guess but did you want me to say anything else about that I have a question is it give you a chance to take a sip is there a particular part of service now that speaks to you more than another like now that you've been exposed to it for this amount of time as are as you're like oh I get to work on that kind of enhancement or or this product uh um I don't know if there is particularly I think what's interesting about managing the is is I see something different every day so it's it's very rarely the same thing it's all kinds of different enhancement requests so we're seeing requests about I mean just anything from like onboarding thirdparty vendors to just like enhancements to the service portal like um I don't know it's really it's really a mixed bag from day to day so I don't know if there's just one thing that that just uh that I'm just particularly drawn to it's just but it is interesting I guess when it's open my eyes through just the vast capabilities of service now like it's so robust it can really it can really penetrate to any part of your organization and drive efficiency and and keep everything sort of on one platform that's what I think is interesting is really everything can come under that service now umbrella um and and well no two companies are using it the same way well that's yeah that's the thing is everyone uses it differently but it still is so applicable to each one like each one can really um make it their own I guess and and it really serves their their purposes it it's not a one- siiz fits-all solution it's very much a configurable solution that can that can meet the needs of and like we have so many different kinds of companies like different Industries and all of them seem to be able to use it uniquely to to drive their their business and efficiency and help with you know it and requests and streamlining and things like that so that's what I find interesting is it's it's not just like a it's it has broad applications across a lot of different Industries I guess he's seen me working in service now for how long now uh like a hundred years something like that since what well since your hmp days shout out to h&p h&p and contract drilling company here in Tulsa great company by the way shout out to hmp you're so you're in Tulsa I just heard oh oh yeah I'm in Tulsa actually where I first met you yeah yeah we went went to that coffee shop yes just right down the street from hmp actually I shook to death outside cuz it was so cold we were not appropriate well I felt the worst for Samson cuz he was just like in shorts and a t-shirt and and I was like I can't believe how cold it is and I think we offered to go in several times we did and he just no I'm fine I had a jacket and then I was cold yeah yeah yeah I remember yeah I had I think I had worn a jacket and jeans or something and I was like so Samson Iron Man Ward for sitting in that freezing Shadow yeah no not not yeah just because he sat in the cold so he's from Florida so he would have thought 80 was cold probably probably yeah yeah but it was it was colder than 80 I for sure it was it was a little Frosty so Justin have eaten anything cool service now live have I yeah weren't you working on something this weekend I'm always working on something uh what did I do um shoot it's I've been I've been focused on so um Vancouver GA came out gotcha yeah we'll wait I heard Miss Allison earlier and I don't think Allison heard it you were in the middle of talking I was like well I'm not going to interrupt Brian and uh just heard Miss Allison again so Miss Allison yeah I'm going to let's call her Miss Allison from now onison see if she she should be Miss Alison I could still hear you oh sorry Miss Allison this is the South people apologies Miss Allison I like Miss Allison miss a miss a that's what is I could have not been a teacher I'm I'm your second grade student miss a mhm miss a Miss A an apple an Apple for Miss a long as there's some peanut butter with it app before you left I was saying that uh Vancouver GA came out so I've been regoing through the release notes um after after GA came out so so what I was focused on the past two weeks is setting up our demo showcases um which just a lot of time to download everything install everything actually oh you love this Allison so I did learn something uh new um I think we might have talked about this the event management system in the in the platform not event management but event processing on the platform which you actually found an issue with in one of our instances yes so you're issue related to my issue he says you had an inbound email action issue that related I had an issue with um I think it was um it was strategic portfolio management the goal stuff I had done something that was that kicks off an event and it never got processed and I didn't know why and so you fixed it because basically there was a long running job anyways long story short um so this is what I learned this week there's going to be a video next week for this yay in the event processing system in service now you can have cues and there is a default queue for this system so you know so Brian like if if um uh something happens in service now and and an event posts you have things that process the event and you and those generally just fall into this default queue when they run long or too long it has a performance impact to your system and like that's why Alison was having stuff doesn't work yeah so in Vancouver they've introduced a new dashboard in service now called system events and and jobs and you can go in you can see how basically the health of your instance also what's new in Vancouver is they've given you the ability to configure alerts on the events and if they're taking too long how the average time or the whatever time that they're greater than a certain time so our new instance started flagging um a vulnerability thing uh uh was it vulnerability no it was a performance analytics job that was taking a long time so I was like I need to figure out this event system because this is like the third time in 3 weeks this has come up it's a brand new thing I don't ever remember learning about so I went took a course and now learning on how to create an event create a script action uh and create a scheduled job to process the event and all that so long story short is this thing that was running too long um and Alison you can tell me if I'm right about this or not but you don't want things running too long in the default queue and so you move it off into a separate queue so like flow designer has a queue and Discovery has a queue yeah discover CCC Q yep so I I took that performance analytics stuff that event and I put it in its own queue and then I made a job that'll process that queue and the job's default to run every 30 seconds and I'm like this is a demo environment this is performance analytics so I set it to run every 12 hours and now it cues up all the little things the events that happen for performance analytics and every 12 hours it goes and knocks that queue down and processes everything and our instance is performing better so I love that I can do inbound emails again yes yes and now I'm my brain is like alive with like what can I use these events for so when when you do the training this is cool so Brian You' probably done this have you impersonated somebody in service now Brian oh yeah yeah so that is an event when you impersonate somebody it creates an event so you can actually create uh an action to start tracking oh Brian just impersonated Abraham Lincoln and Brian just impersonated Allison Walker or Alison chrie sorry my brain just went back yeah um and so then you can put that into a table and you can report on it and you can give it to security and say I had to give it to Auditors because we had to prove that people weren't impersonating and doing approvals for people so we had to connect the log to the approval to ensure that it was that person or their delegate so I had to provide that to an auditor before yeah so that's like this whole it's so much easier now is what I'm hearing it is it's really easy yes yes and and I from a like a maintenance standpoint now I I have new troubleshooting skills that I didn't have before learning this before basically since Allon opened a high ticket because of inbound email actions that spun Justin into like a two week long learning fit yeah and now I've come out of it of going oh I understand my instan is even better now so yeah that's pretty cool I know problems help you learn yeah I'm like I'm my dog with a bone I like once once I've got the problem I'm just not given up until I figur it out yeah so are you doing anything fun this weekend did you buy the glue The Mulch glue I well so but no you did Inspire something we bought bigger rocks that won't move so we're not going to use the mulch we already did it they got delivered this week and my back hurts from putting it down the driveway so it's it's done but we went with these big old like um Sandstone larger rocks that won't move with the water yeah so no glue no glue required Brian what are you doing this again cuz I know what you're doing so Texas again why is he looking around panicked I just asked what he was doing this weekend I said I already know he's watching OU Texas so oh I couldn't hear what you I was trying to hear could I couldn't hear you yeah I I uh so Saturdays uh me and my son Xander that's like our runaround day and we give Mama a little break so the boys just go hit the town and uh so maybe maybe I can uh hoping I can convince him maybe we could go sit at like Buffalo Wild Wings and have lunch or something cuz you well Grandma's uh 50-year High School reunion is the week so she is she is having un avilable her friend uh Helen yep that sounds right alsson knows names I know generalities I always have to we a family thing I have to ask Alison like who is that and are we related and how yes and and then if I don't know like when and doubt I just give people a hug and that seems to well so that's that's I'm the like the the hug yeah I'm the hugger well what's funny is our he's older I'm younger our personalities are swapped like he has all the second born or baby traits and I have all the older SOA so he's the nurturer and you're the not nurturer pretty much okay trying think opposite he's outgoing and like all these things and like like people exhaust me and like I have to recharge like I was in Arizona for 2 days and I'm like just need a nap and like a book and silence so so I've always done like acting in community theater and stuff and that's how I met my wife and so I've been trying to get Allison to do a show with us like forever you had the perfect no you had the perfect Ro for me we had so my wife directed A Christmas Carol and and we were both in it as well and just totally fumbled the opportunity to cast Allison as the Ghost of Christmas future I'm tall she would just stand in a shroud and point don't talk and point ominously oh is that what you were just doing you went off screen oh yeah hit the finger yeah and uh that was that was our only chance to ever be in a show together it's not my jam until now this is like we're in a show together it is yeah it's a little performance yeah yeah actually Alison um and Brian could can back me up on this I've done Community Theater once and it was I won't do it again but it was it was a good experience like I know I don't want to do that but oh it was I had to get through a lot of stuff mentally yeah in order and I was like a background character like I wasn't even really like on the foreground and acting or anything but it was it was it's the performance anxiety that you're talking about I think I just don't like attention and so like anytime when we were like even in church place I was like can I be like a tree I still remember the parts cuz in church stuff we had to have everyone had to have a role I still remember my lines that's how traumatic it was for me okay maybe not then yeah yeah remember not not no but you do very well here people love you on the I know how to turn my like CU I don't mind speaking in front of people if I know my topic and it's something that I'm passionate about but I don't want to go be somebody like I characters yeah no thank you got so see that's and that's maybe where I have my own issue whereas I do want to go be someone else so so maybe that's like uh maybe that's some kind of psychological thing but yeah when the speaking I did in Arizona everyone that had gotten up was like telling Star Wars jokes and I I don't like someone was like well so one guy he was like I'm an sc my AE is Han Solo and I'm his Chewbacca and I'm like neat oh I got this to work by the way finally I don't think it'll work in Riverside yeah it should work do it yeah what is it it's not working I hav't updated all my stuff what's supposed to happen oh mine doesn't do anything on a m yeah oh I like the double thumbs down cuz it starts raining speaking of introvert yeah yes and then I have this one goes lasers hold on let's see if it'll I know that's a cool one too that's awesome yeah I did it to Dexter on Facebook time the other night he was like oh my gosh I was like I'm magic so he's like how are you doing that I was like I'm magic power the force is strong with you I had so much fun editing our last podcast and how was about the monster spray it is probably my favorite story Allison has ever told I don't know the what the what monster spray I don't think I know you should use this on Xander you should totally use this so Dexter is not scared of anything I mean he truly isn't like he's just not and so every now and again when he doesn't want to go to bed he'll tell me he's scared and I'm like are you really scared or you just want to stay up you know and so he's finally figured out he's just like I just want to stay up like that's fine I'd rather know when you're really scared and so one time he was like I think there's monsters I was like hold on we have monster spray so I went and got our fabric for Breeze and was spraying it around he was like I was like do you want to spray he was like no no I don't but can David go outside and he I was like yeah let's go get him together and he was like David can you cuz we have a crawl space under the house and he tells me all the time that bears live down there and dragons and all kinds of things so he he is truly my nephew yes he is and so he was like David can you go spray the house and David's like what and I was like with the monster spray like read my mind and so he was like oh yeah buddy I got you so David's outside like just spraying read so you know Can Xander read yet did he know Brian you could make a label though yeah he's starting to read like so like so like the uh the greatest like parental code is like when you spell things to each other you know and uh I'm G to go get some c h c o l a t e yeah so he's starting to spell now so we can't do that cuz he'll be the other day we were like talking about dinner and Jenny was like should we get p n r and Xander's like Panera and I'm like no it's over like we're gonna have to just learn another language or something because yeah I was going to say like maybe I was like and someone said like they think parents legitimately just invented Pig Latin so they could talk in front of their kids like that's the whole origin of pig latin so so parents could talk in front of their kids so uh Xander's very [Music] um practical though so he would he would he would just say d are you joking and if I tried to do the monster spray thing and i' I would end up saying yeah I guess have a limited oh see I would I'd be like no I'm not joking if that gets my kid to go to bed I would have made a label like if Dexter could read I literally would have made a label with like cute monsters and like monster spray and like put like an X through them I would have done I would have gone I I see a Tik Tok Trend I'm telling you I I could see it yeah I think you might be on to something there hey we can Market it we have uh we put Brian on the cover on the face of it you know well the best thing that Brian ever did is my mom wrote a list for for him to go to the grocery store oh my gosh and this was after he could drive my mom loved when we could drive because then she didn't have to go to the store and she had a list that was like you know I don't even know but one said big canned chili powder okay hold on hold on so let's just preface this by saying if some a proper name is capitalized is that correct grammatically if if it's a proper name right you capitalize it is that correct like yeah yeah okay continue so she has a list of things and one said big canned chili powder how is it spelled out she capitalizes everything though so let's be clear this was the only thing on the list capitalized he searched the entire store for chili powder made by big can big because it was spelled big capital B IG G can c a n chili powder like a and Mom is specific about Brands sometimes so she had legitimately but it was the only thing on the list that was capitalized like a proper name but he apparently got so exasperated he asked for help and they were like we don't know what you're talking about and so he just grabbed one and was like I don't know what this is this will have to do and she was like this is fine bought the big I bought the biggest can of chili pow I could find I've only ever seen chili powder in that little tiny one oh no they make big ones but they uh my uncle at the time went and got a big can of chili powder made a label and gave it to Brian one Sunday that's awesome it was pretty amazing yeah Brian don't be too embarrassed I the my first job was at a pizza restaurant I spent hours looking for the dough patch kit in the walk-in because that's what they told me I had to go find and yeah hours I'm like the do patch kit yeah they're like it says dpk on it go find the dough patch kit and there's there's a if anyone on here is maybe from the oil and gas industry there's a joke out on the I don't know maybe you know service service now is great for oil and gas if you're out there you should check it out but for new rig hands out out on the drilling rig uh one of the jokes they play on them is they'll say hey uh go grab the key to the V door um and so they they'll usually tell a new floor hand like hey go ask the you know there's like a motorman there's like floor hands motorman Derek man driller and so basically it's just a wild goose chase there's no VOR and there's no key to it so the motorman sends him to the Derek man the Derek man sends him to the driller the driller sends him to the rig manager and then everyone laughs at him cuz he's gone all over the rig and I mean you know this isn't a small area to cover so he's actually he's going up and down stairs and he's going all over the rigard trying to find the key to the V door and it doesn't exist and then then everyone has a good laugh love it it's kind of a mild mild initiation we need something like that for service now like right this sounds legitimate enough to go find this in instance so in my sorority there was this one girl God love her but she was not bright and she would tell us stories of things people did to her so someone told her that she needed blinker fluid when her blinker went out she went to a auto part store and asked her like oh we're all out you're going to have to go to the one down the road she said I went to three stores until someone finally told me that it was a light bul then she told us that someone told told her that if there was a white outline on a stop sign it was optional oh God she got pulled over oh and the police officer she said she was like do you know why I stopped you she's like no and he goes well you ran that stop it she was like that one was an optional one like literally is telling and he's like what and she goes there's a white outline and those are optional and he's like get get out of your car and showed her that all of them had it and he goes if these are optional what would happen like one but I'm just like she's telling us all these things and then one of my good friends in high school no one to pump gas ever yeah this is what I was thinking of she thought you had to match your year of your car to the gas grade grade and so she called me and was like Allison they don't have my year and I was what are you talking about your year and she goes I went to every pump at Oxford's and they don't have it I was like would you go to Quick train but she was like yeah they didn't have it either like is there only certain stations that carry my ear I was like oh sweetie baby honey no it's that the grade of fuel that's the one I was thinking of yeah yeah there's so much to unpack there mhm first of all what a nice police officer I mean we need more of them yeah yeah I mean what would you say if someone told you I mean you'd be like what yeah I'd be like oh God where did you learn this from like driver instructor was horrible how are you still alive yeah to yeah or then it explains all the crazy like do they just not see the red light like what yeah optional quit making things optional so okay so the true story though I don't know if it's like this in South Carolina or or um or Oklahoma um but if you see a yield sign as you exit the interstate on the off ramp that's an optional stop sign MH so normally You' stop and then go and we have the exchange right next to me it's a yield sign so as a pedestrian and a runner people run that stupid stop sign all the time and they look at me like you're in my way I'm like no that is a stop sign when there's oncoming traffic Y is the same way like you still yield to pedestrians yeah yeah but no they say yield sign it's like oh I can just go on through interesting pet peeve I've got hours of video showing it happening so yeah we read over apologize Alison if you were headed somewhere else yes I am Brian it was nice to see you and have you yeah good to see you thanks for having me welcome to T y T I love it the otterly alisone podcast do we not get to tell the a Texas story if you want to I got time well we're out of time no we let let's end with that story okay so just real quick so o Texas Alice and I grew up in Oklahoma whole family U fans love the Sooners um and so this one particular year um I W uh when I was at hmp actually I won the company tickets that they have for the OU Texas game that they just kind of do as a raffle and uh and so anyway me and Allison and my mom uh went down to Dallas for the game we went down on a Friday and um there's a sport some I'm I love sports all of all of the sports and so there's a sports radio station here in Tulsa called the Sports Animal and uh there's uh one of the hosts for one of the afternoon show is Jim travor and so they always do a big um pregame party thing at Humper dinks which is a bar and restaurant down in Dallas and I don't know if it has to do with like Prince's bride that's what I always think of when I think of Humper dink like Prince Humper dink um but anyway so I'd never been there before and I was like oh well we've got to go and like my best friend Garrett and his wife and some some of my fraternity brothers were there and they're like yeah come on and so we drive down to Dallas I did not want to go yeah that is a key point to the story that's true and then and then when Mom realized where it was she was like this is like a really bad part of Dallas that we're in like not a good not the best place to be and so but it's like daytime and it's like super crowded and it's like surely you know you know we'll just go in for a minute and say hi or whatever so we we get parked and we go into Humper dinks and you know we go see my friend Garrett and his his wife and all some my fraternity brothers and get to watch a little bit of the live broadcast with sports animal and I'm like oh this is cool and then it's like okay okay I guess it's time to go like we were only there for like 30 minutes maybe but uh so we come back out and there's just a row of cars that have just been smashed and grabbed like Windows smashed out and stuff stolen out of just like a whole row of them and so it's Allison's Jeep and these people next to us and the next like I mean it's like a row someone just had a a Feeding Frenzy of thievery and so like we're like oh my gosh this is crazy and so we we like start looking through and like and it's it's crazy we had a lot of stuff in there all they took was my book bag that had my work laptop in it and a book that no one would be interested in Reading yeah and your sleep mask sleep sleep mask with headphones MH which you were very upset about but but they bypassed like several iPads and like some other stuff like we' left a lot of stuff in there that would have been way better than what they got um but what was crazy is so Allison had I think State Farm shout out State Farm and then the next person next to them also had State Farm and they could not have had two more different experiences with their I don't know agents or or so Al Allison Allison calls and the person's like oh my gosh I'm so sorry that's so terrible are you okay do you need to like have some wine and take a bath and just yeah you know is everything every he's like I'm GNA take she was like well yeah well and then and then this person was like I'm GNA take care of everything like got us and like got us in for an appointment at safe flight the next day like before the game so it was barely an inconvenience the people next to us it's like the person was accusing them of robbing their own car or something like they had such a diff like they were like uh are you sure you didn't just leave it unlocked or are you did you really leave that there are you sure it got broken and like they could and then so like they're like hearing Allison's conversation and they're like who is your car insurance with and she's like State Farm and they're like what we're on the plan with State Farm I gave them that person's number yeah so they they just but they they had the but any so anyway we we go and and like I think go have dinner or whatever and like tape something over the side of the window and get out some wine yeah um but any but it was really impressive cuz like yeah the next day we went to safe light they had it replaced in like an hour or less and I love safe flight I am a lifelong safe flight customer now shout out to safe flight safe flight if you're looking for any of any solutions you might want to hit up and check out service now because a great business only gets greater service now so um but so and then we still made it to the game right on time had awesome seats and and I do think U lost which was unfortunate um it met the weekend standard yeah needless to say Alice and I have never gone to OU Texas again together no now do you think it was a team rivalry that messed up the cars or just a general like it's just that part of D yeah it it was like I think legitimately just someone doing some thieving yeah and which and they did find it they found my work laptop all of the security crap we get on our work laptops they found it and we recovered it so way to go bit Locker y there yeah another corporate success story yes yeah so anyway there's that's the UT Texas story so this weekend hopefully hopefully wait are they playing each other this weekend yes yeah that's it's the Big Red River Red River rivalry so they play at the Cotton Bowl in Dallas in in the middle of the Texas state fair yeah which that was funny because after the game so we had these great seats so we were in the shade the whole time so we didn't even realize it was hot until we got out of the game but then I made Allison walk around the entire Texas State Fair so I could find a pork chop it was a fried pork chop I don't remember I have blocked a lot of that weekend I saw it I saw it on this website and I said that looks like the greatest thing that I've never eaten and I should eat it and so I just like made her like come on we'll find it and I think it was worth it I don't even remember I think I grabbed a beer and just followed you around it must have been a hell of a pork chop so I can't think of a pork chop that I've had that would be worth that that kind of misery but I think it was well I don't know if it was a pork chop I didn't think you in chocolate and bacon or something I think it was like deep fried or something or I don't know it was good I probably wouldn't do it again I guess yeah but it was good now I'm hungry thanks Brian appreciate it yeah well it's almost lunchtime so perfect just getting you excited for lunch in the weekend okay hey Brian when you uh when we sign off of here just stay on the web page for a little bit um your video and stuff is going to continue uploading and just wait for it to finish um otherwise I'll be you down saying go back to thissite and upload it'll say upload complete gotcha oh I see it says 99% uploading right now yeah just depend like it's recording separately so that everything comes together really nice and crisp so sweet actually Allison congrats this is the first episode since having uh Broadband or not Broadband 5 had you've had no issues except for the blurriness nothing to do with exactly I love my fiber I'm going to take that section out that's going to be a clip yeah I love it fiber is critical to your daily experience Allison says kids eat your fiber eat your I put Ben a fiber in my coffee every morning so here you go yeah keep you regular cut that out on that note it was happy Friday it's good to see you both uh and so everybody knows the game is this weekend you will actually be hearing this podcast after the game um so go winner sooner go Boomer Sooner or whoever wins there you go no that's all that's good 11:00 a.m. tomorrow live from Dallas Texas also college game day college game day will be there broadcasting starting at 9:00 a.m. but the game starts at 11: so that's Central y oh has their ESPN has their college game day show that they go and do so yeah where the people get on there and they have the cheerleaders behind them and yeah yeah yep the guy with the big mask thing yeah it's spectacle spectacle oh yeah love spectacle all right cool have fun guys take care hey thanks for having me yeah thanks for coming [Music] bye [Music]