ServiceNow Store Highlights (SSH) v09292023
[Music] foreign [Music] [Music] thank you for watching and welcome to my house it's time for another servicenow store highlights video that's SSH version 0929 2023 we are coming off the release of Vancouver last week and so we see a little spike in our applications here 113 new or updated applications in this episode let's take a look at the breakdown we'll just group this by category and filter on that latest episode there 9 29 2023 and we've got for you seven compatibility updates 71 fixes most from the same team at servicenow 14 highlights 12 minor updates four new releases and Five release notes fails let's jump right into what that looks like let's hit those release notes fails real quick career assessment guard rails learning predictive metric intelligence and UI components for customer portals all will release note fails if you haven't seen the show before a release note failed means that the release notes failed us we don't know what changed if there's anything new if there's anything fixed if there's anything broken in the release it just got updated it's a new version and I have no other details to share with you so that's a fail in my book we also had seven compatibility updates these were compatibility updates to Utah or Vancouver aptio application total cost of ownership or TCO asset trucks Trek asset track scoreboard EGD activities EGD core Erp canvas Erp customization Mining and service connector all had compatibility updates so if you're waiting on one of those go check them out there were also 71 fixes now I am not going to read these to you I'm going to scroll through them as I talk a bunch of bunch of fixing there's a lot of them I'd say majority of them were servicenow spokes getting a fix related to an attribute on the application saying that it's licensable so you'll see as I scroll there's lots and lots of spokes that got updates but there were also other fixes minor fixes or three or four fixes that they were just making sure everything else I'm guessing working after that GA or the Early Access release of Vancouver and then GA was last week so a lot of the servicenow apps got fixes uh last week is actually on 9 20 2023 that all most of these fixes were released so um I will include a link Down Below in the description I'll scroll it underneath my head um as well so you can see how you can get a full list of these I post them on my blog every week you can go and see all these different categories you can click on the application and it'll take you to the servicenow store so if you haven't checked that already you probably should it should be very helpful in finding what you need so let's go back to our groupings there let's hide our filter and go ahead and group this by category so that was 71 fixes and you're welcome for not reading all those to you um minor updates there were 12 of those info bip notify logic monitor Incident Management integration performance analytics content pack for agile 2.0 and for essential safe qualtrics Connection Manager sap Ariba smoke spoke Commerce Cloud spoke concur spoke field glass spoke scrum common server portable dashboards and whiz integration for configuration compliance so all those had minor minor updates meaning like it was just hey there's this you know change or this uh a new authentic authentication template or something like that for those folks I think that's what that was so 12 of those and that brings us to our new releases so let's check out our new releases we'll hide this attachment window and we'll start off first with aptio service total cost of ownership was a new release from the team at aptio using world-class itfm cost modeling engine integrated with servicenow data let's check out those key features powered by servicenow's csdm and appsio's TBM unified model or atum it includes the following key features seamless integration seem less integration into DPM I assume that's digital portfolio management which you can see there consumptive GL driven cost model bi-directional data transfer I guess between servicenow and aptio and scalable to meet your needs are the key features for that here's a infographic I guess that's showing servicenows Discovery reporting and dashboards integrated with Aptos relational and operational data and their consumptive cost model here is a look at these TCO table in service now this is the digital portfolio management workspace showing looks like financial management aggregated costs I'm assuming that's FM financial management for the networking portfolio no this is the wall cart service portfolio showing networking I'm not sure networking category that's a category showing subscribers and showing the aggregated cost um here's the integrated okay so it's just these three screenshots so that's it for optio service total cost of ownership from appsio Inc next on our list of new releases contracts core from servicenow enables effective management of Clauses Clause variations and Word document templates key features create and manage Word Microsoft Word contract templates Clause management to effectively manage a library of clause variations and email reminder configurations for expiring contracts let's take a look at their screenshots first up is a adding content controls Word document template is what the description says it looks like someone's editing the content control properties there in Microsoft Word here is a word template for an NDA or non-disclosure agreement for a global template here is a clause showing the non-disclosure clause in the NDA looks like there are Clause variations down there below and let's up next contract template rule so this would be the India rule it looks like so if the country is India it's applying this particular rule to that and then back to the adding content controls to the word template so that's what's new from the team at servicenow for contracts core up next service graph connector for Red Seal Cloud resource and network device reconciliation key features here ads network devices to servicenows and network gear table to provide complete visibility of the inventory adds location information to servicenow to list how it is connected in the network topology let's take a look at their screenshots we've got a guided setup screenshot a picture of network gear in service now and here is the Red Seal attributes for a configuration item looks like a branch Montreal and then a kind of description showing ID location and a repository timestamp and then we're back to the guided setup so that's what's new from the team at Red Seal and last on our new releases servicenow legal contracts enables you to submit review finalize and manage legal contract requests legal department can manage and process these submitted legal requests to contracts from a centralized location um there was a contract application before I think it was simple contracts so I don't know if this replaces that or if this is in addition to that um but it is new you can see version 1.0.8 this popped into the store uh over the past week or since our last episode and key features for this one contract redlining and reviews with Microsoft Word request ad hoc approvals support e-signature through DocuSign and Adobe sign or web signatures associate relationships between parent and child legal contract email reminders for expiring contracts for timely action and integration with external storage providers such as Google Drive and Microsoft OneDrive to store revisions and finalize contract documents let's take a look at their screenshots first is the new request for a non-disclosure agreement in the service portal or actually that says the legal counsel Center is where they were for requesting that it looks like service portal but it says legal counsel Center here is the legal counsel Center showing a contract and all the details associated with that contract and uh I guess there's a third party contract review so there's a new request there here is the order form for APC legal contract requests and uh and back to the non-disclosure agreement so two types of contracts there in the screenshots and that's what's new from servicenow servicenow legal contracts and that's our new releases so that leaves us with our highlights let's get to those highlights first on our list Blackberry at Hawk athoc I noticed this one was updated version 2.0.16 and in this version they added automated logs purging deletion mechanism for scent alerts diagnostic 1 and diagnostic two table they fixed an issue of endless retries for failed alerts while publishing or sending an alert and they fixed a minor issue for a cancel button in the settings page next on our list of highlights is the Cyber Arc EPM plug-in manual request updated to version 1.4.4 and then this one they updated the stability for them plug-in improved criteria for duplicate request processing and fixed weight method and updated business rule for creating policy to changed to close complete next on our list delinia Dental resolver was updated to version number 4.4.1 and in this version they now support snmpv3 credentials validation has been added to the delinea credential resolver for the secret saver added password encryption utility when configuring the credential in the config.xml file tested and validated for the Vancouver release and removed the dependency on Windows credential manager for encryption of the cached data next on the list Discovery and service mapping patterns from servicenow I think this was related to Vancouver they've updated a version 1.8.0 and I can't possibly read all this to you and maintain my voice but notice there are some new patterns for those items there they've changed some items which you can see here and if we scroll down to the fixes there actually it takes up the whole screen bunches and bunches of fixes uh contained in this one and no removals a removal section is empty so if you're using Discovery from servicenow you might want to check out this big update to version 1.8.0 for this discovery and service mapping patterns from servicenow next on our list is going to be document intelligent intelligence also from servicenow it was updated to version 3.1.1 and in this version they've added document extraction and document classifier and they fixed the localization of the dock Intel workspace in languages other than English and fix the number of small UI ux issues autofill mode now correctly populates values next is going to be document intelligence admin also from servicenow updated version 2.1.1 and they've added the ability to configure new field types date integer decimal float in your use cases next is going to be instance Health again also from servicenow nope it's not from servicenow this is from advania I can't pronounce the words uh but they've updated version 6.1.1 and in this version for Vancouver which you can see there at the top they've added new workspace reports and Analysis 10 new checks and Global utility integration is common for cmdb was updated to version 2.11.0 and servicenow on this version added the enhanced data dictionary for missing sections of the model and enhance the hardware cleansing operation to take a model number also as an input next on our list new lab resource manager was updated to version number 1.2.3 I like that version one two three and in this version they've added some resource calendar improvements and solved a bug you can read there what all those resource calendar improvements were and the bug was related to views without resources views no longer duplicate events related to multiple equipment personas so it looks like a a good chunk of new functionality or improvements around the resource calendar for new Labs resource manager next up is going to be sale point idn for service catalog updated version three and in this version they have added comments field updates Sunset date field updates ability to hide and slash reorder search output tabs approval flexibility improvements and usability updates you can see very thorough documentation here on what's new in this version but if you're using this you may want to take a look at this new or these new capabilities next up service graph connector for Microsoft SCCM was updated version 3.4.0 and in this one they introduced support for a common connection framework implemented the cleanse serial number operation for serial numbers and they fixed they tuned the SQL query in the service graph connector for SCCM software data source for the last used software uh also from servicenow the service graph connected for observability and dynatrace was updated to version of 1.8.0 they've also added support for the common connection framework and they fixed a connection aliasis ID parameter in flow designer actions relationship between the process group and calculated Services map the correct Source native key and the class mapping for configuration item 2-2 service populated metric data in a multi-instance setup and the impact rule will not be created if it doesn't exist in the service next is the workday HR spoke one of the few spokes that made it to the highlights updated version 2.1.0 they fixed missing report view ACLs on all tables fix the flows configured to run as system and importantly here added six new actions and that's why they're in the highlights six new actions everybody that seemed important to include in our highlights and last on our list of highlights z-scaler digital experience was updated version 3.0.1 and this contains Integrations to show ZDX summary alert impact and impacted user sections in an incident form and that's it that's our entire episode let's take a look at the recap we had four new releases 14 highlights seven compatibility updates 12 minor updates 71 fixes again most of those from servicenow prior to or with the release of Vancouver General availability and Five release notes fails I hope you found this video helpful if you did please like Please Subscribe or share it with somebody who you think might be interested in what got updated in the servicenow store and until next time don't forget to always be learning thank you [Music] [Music]
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