Hi Grand Rapids SNUG Community,

We are excited to announce that we will be hosting the next Grand Rapids SNUG on Thursday, November 9th at Steelcase HQ. The registration page will be coming soon. For now, please share your agenda item requests with [email protected].

Tentative Agenda:

• 9:30 am – 10:00 am: Workshop Registration & Breakfast
• 10:00 am – 12:00 pm: OPTIONAL LAB: IT Operations: Discovery Service Mapping
• 12:00 pm – 12:30 pm: Lunch and Networking
• 12:30 pm – 12:45 pm: Welcome and Introduction
• 12:45 pm – 1:30 pm: ServiceNow Session: Vancouver/Gen AI
• 1:30 pm –2:15 pm: Customer Presentation: ACC Monitoring by Steelcase
• 2:15 pm – 2:25 pm: Break
• 2:25 pm – 2:55 pm: Sponsor Presentation: TBD2:55 pm – 3:25 pm: Q&A/Discussion3:25 pm – 3:30 pm: Closing Remarks and Wrap Up
  3:30 pm – 5:00 pm: Happy Hour