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Otterly Owlsome #22 clip: Allison and Justin on ServiceNow Common Variable Sets and Order Guides.

Import · Aug 02, 2023 · video

you mentioned a common variables that I know what you're talking about do you want to elaborate further on what's the difference between a variable set and a common one sure so Within catalog items they are a collection of variables on each form if you have some that you're going to reuse over and over again work smarter not harder create them and you can just reuse the blocks of variables and includes like with requested for I like everything to Auto populate user information and so I'll do requested for contact number just in case they need to change it you know because I need to get a hold of them and then whatever else details and so this urgency are priority or something in the script of Auto populating lives on the variable set so I don't have to rescript every single time okay right anything that's like needs to happen all the time and common variable sets you can also get me on a soapbox about onboarding order guides that's another one that I could talk about for hours when

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