foreign [Music] it's Justin thank you for watching and welcome to my house that's Justin's house and this video is time for another servicenow store highlights episode or SSH 0728 2023 that's right the last one of July 2023 and let's get started you can see behind me here our episode volume has gone down to a more manageable level as far as Justin's concerned we had 33 applications in the latest one but let's use my newest feature on here and let's filter this by episode and go take a look at the categories for that episode and we can see we have two compatibility updates one downgrade one fix 13 highlights 11 new releases and Five release notes fails let's dive into the details of this episode and take a look at those release note fails we'll just hide this window over here hop over to SSH episode applications and we'll filter here on release notes fails we'll select none and we'll grab those and there's just a few of them this week we've got cyber Arc EPM plug-in manual requests cyber G RX risk exchange the linear credential resolver quala cmdb sync and shippy's core all had release notes fails if you haven't seen our Channel or seen these videos a release notes failed just means that they are repeated or absent release notes and I can't tell you what changed in the release so here you see one three three all the same data as one four zero there's no Delta there's no difference other than the saying it's a major release so if you're using one of these applications listed in the list you may want to check it out contact your contact person for that ask them to put in better release now all right we'll take a look at our next category here and it's going to be the compatibility updates I don't think we had any fixes um compatibility updates mandated Advantage attack surface management Stratosphere base integration kit both had a completely compatibility updates to be compatible with Utah next up on our list let's just check the fixes there I couldn't remember if there were any fixes yes we have one fixed qualis core had a small minor fix that wasn't really worth tying up or highlights so we've gotten that out of the way and then we had a Down great haven't had that in an episode or two let's check out the downgrades service graph connector for dragos was downgraded to version 1.0.25 let's take a look at that app in the servicenow store and see what happened there was 1.0.26 and that was withdrawn on July 25th 2023 with the reason other um not very helpful but 1.0.25 is now the official release version but most of the time this is due to a bug causing an issue and they want to get it out of the store so nobody else puts it in their instance and causes an issue so good thing they pulled that out and do we have any minor updates I think we have no minor updates alright so let's get into the new releases for this episode let me uncheck minor updates there click on new releases and here we go new releases check marks one for vulnerability I'm sorry minus the four check marks one vulnerability integration uh uses data imported from check marks one service to help determine the impact and priority of vulnerabilities in the code as well as the dependency let's check out the key features for this I'm scrolling too fast it Imports s-a-s-t and SCA results from the check marks one platform we have a couple of screenshots let's check out those that's an application vulnerability integration we'll check out here the tech Marks One configuration this is how you configure an integration most times with these apps here is the application vulnerability integration uh list integration it looks like and this is the summary integration and a screenshot of the vulnerable item integration looks like these are scheduled jobs I'm seeing a import or run on demands uh is what it's in an integration scripts you can see some detail down here as far as scripting let's see if there's any other screenshots oops I think I went too fast let's go back to vulnerable item okay here's their support check marks One support all the ways to contact them and then we're back to that original screenshot so that's what's new from techmarks LTD next on our list is going to be fed ramp accelerator fedramp nist 800-53 assessments and controls let's take a look at the key features this app will enable Cloud security providers and software as service providers to automate their fed ramp authority to operate or ATO assessment this app is based on February version 5 or revision 5 which is based on this 5.0 framework let's take a look at the screenshot here's some more Authority documents here's an authority documents citations related lists here's a control objective and uh back to no assessment instances assigned to a stakeholder this is the assessment for the stakeholder what they'd see when they go to complete that assessment here is a list of authority documents modern impact and they're back to citations I think that other screenshot was a repeated screenshot as well but anyways that's what's new from security bricks Inc next on our list player data space interactive data analytics on thousands of servicenow Records in real time let's take a look at the key features flare data space is an analytical toolkit designed for interactive analysis and reporting of servicenow data let's click on the screenshot here's some data space views showing looks like attachment external syslog incident local events local syslog and users looks like number of Records last updated there here is looks like a spreadsheet or pivot table actually of um let's see priority of Hardware categories okay so CI categories and then the priority listed a little bit of the right so um looking at number of uh interactions changes I'm not really sure what I'm looking at I shouldn't speculate um there's another picture of Count versus priority by category I'm just not sure what okay there it is complaint incidents requests for change or requests for information is what's showing there um this is the same one we looked at the first time okay or is it the same one yeah a little bit different a little bit different but you can see those visuals they've provided in their screenshots and that's what's new from Ellen or Elin software Corp next on our list uh attachment window go away um it's one pet peeve of mine in this workspace is that that attachment when it just swings open whenever it wants to glidefast Telecom transformation reinvent telecommunication experiences Fast Track Market entry and enhanced Revenue generation key features on this one operational standardization and efficiency tooling integration customer life cycle Management on the technical side standard of workflows with built-in automation integration with customer service now instance as well as critical third parties systems and single systems of record connecting and tracking custom requests between organizations and instances as well as inventory and a common cmdb huh sounds like it was built on servicenow all I've got here are videos so if you're interested in this go check out and click on those videos and that's what's new from Glide fast Consulting next on our list impact value management itsm an innovation lab offering not supported impact value management data collection dashboard for itsm pre-built performance analytics indicators and dashboard that's the details we got with no screenshots so if you're interested in that go check that out from The Innovation lab up next intact rapid IT modernization addresses the challenges faced by organizations struggling under technical debt and Legacy systems managing services and operations let's check out the key features one UI across the platform mobile apps plus web provide native usage tools available to analyze and facilitate upgrades no low code Technologies out of the box features minimize needed to customize consistent scheduled releases and feature capability growth wide range of integration Technologies pre-built no screenshots this video so if you're interested in this one from intact technology make sure you click on that and check it out next is live agent chat integration integrate live agent hats with computers and computer center years computer centers a contact center well that's a mouthful let's check out the key features live agent chat integration allows customers to integrate with the now platform agent chats with computer Center's contact center improving customer experiences they continue their whole conversation within the now platform we do have screenshots here this is the configuration properties for live agent chat integration or they've abbreviated it Lacy let's see here there's the mobile chat screenshot here is a advanced work assignment Q configuration settings here's an interaction data looks like an internal transcript getting posted and there's back to the Lacy config so that's what's new uh from click on the next correctly there computer center UK LTD next on our list of new releases t-systems supply chain transparency Suite holistic solution to meet legal obligations of the supply chain due diligence act by combining contract management continuous risk analysis assessment corrective actions and Reporting in service now we've got a bunch of features on this one a cell service Kiosk for global commercial audit dispatch statement of principles and query contact person bulk contract dispatch of the code conduct code of conduct escalation process and individual agreement risk clustering based on internally available data automatic assignment of mandatory obligations based on risk clustering adding optional obligations based on Smart proposal automatic dispatch with basic and detail questionnaires automatic evaluation of answer questionnaires automatic post manual initiation of corrective actions and documentation of results and authoring and sending of communication agreement all that powered by some technical features a dashboard supply chain due diligence act report as basis for the notification to be AFA Central contact repository for collaboration and documentation AI powered contract analysis of the obligations to control high adaptable auditing workflows and remote assessment assistive assisted by AR uh augmented reality I think that's what that stands for all right looks like we've got some marketing screenshots risk analysis assessment complaint and bafa Reporting interaction of the transparency Suite modules ready to go packages uh more visuals about the starter Suite packages this is the transparency Suite starter um transparency Suite get more functions um let's see what else here and then back to that original marketing screenshot so not an actual product screenshot there's one buried in there you can see under complaint but that's it from t-systems International gmbh up next on our list of new releases value flow accelerate your agenda Drive Erp cost optimization create business value reduce the burden of cloud migration and improve user experience key features is to create modern applications via low code guided interfaces connect processes to any data source across the organization and improve user experience with end-to-end process Improvement technical features simplify complex cross-functional workflows of pre-built workflow nodes leverage ml machine learning AI artificial intelligence and robotic process automation RPA to drive efficient processes and maintain and evolve applications with low code development no screenshots on this one so off to our next one it is going to be a v brick video on demand enhanced servicenow experiences by securely embedding video key features on this one create videos with a webcam and screen recording kind of like I'm doing now upload videos to a single platform for a unified experience apply governance and policies I'm not saying I'm associated with v brick I'm just saying I'm recording a video set fine-grained roles and viewing permissions embed V brick videos and workflows portals and pages and access comprehensive analytics we do have screenshots on this one looks like we got a list of thumbnails or adding videos from V break platform here is the publishing videos and content publishing looks like a portal content record and showing the video that they're selecting the URL there here's publishing videos in V break video by ID widgets looks like the portal and showing it by ID so there's a vbc video by ID and then here is that video being rendered in the popular items page for the service catalog on the portal and then back to the original list of adding videos from the vibrick platform so that's what's new from vibrix Systems Inc and our last new release Zing tree agent workflows design decision trees and guides AI driven decision tree platform that turns every agent into an expert key features seamless integration directly on cases in servicenow for instance management for a smooth and intuitive experience chance zinc tree configuration on agent workspace ability to view zinc Tree on the contextual side panel and ability to view it in agent workspace layout pause and resume feature transfer incidents and service now from One agent to another and retain contacts and tree history bi-directional data transfer dynamically Push Pull and push data between incident fields and zinc tree so your agents can work out of one place we support data transfer for standard and custom fields on incident objects and that is our last new release from zingtree Inc we are going to jump into this episode's highlights let's go ahead and check out what we have to highlight these are updates were made to applications that you may be interested in let's start with one e itsm connect updated version 4.4.16 all features from the previous release thank you experience trending chart support and service operations workspace same for interaction records Now supported multi-authentication support for multi-tenant configuration modern authentication not supported in domain separated instances experience core support and native UI for all versions of one edex and Bug fixes and error handling in this release up next book and pay was updated to version number 3.4.0 and they've added a booking portal they say it's minor release a booking portal sounds pretty big to me that's why I left it in the highlights next on the list Citrix it service management connector updated version 23.7.0 and they're bringing us improved servicenow instance registration process and introducing parameter support for run Powershell on a machine custom activity in this minor release up next on our list is clear sky IGA was updated to version five and it's in this one there's a lot the IGA 5.0 release helps clear sky customers with publication and maintenance of service portal items for requesting access to IGA roles and entitlements improve security and risk reduction enhance clear sky approvals enhanced disconnected systems capabilities and enhance lifecycle management with future dated sunset Sunrise task new features access review access request connectivity approvals tasks and workflow you can see them all listed there they have been working hard for changes they want you to refer to the clear sky IGA 5.0 release notes for information about the changes in this release so big update there a major release from the folks at Clear Sky up next Diplomat service intelligence and data integration platform was updated version 1.1.2 it improves the portal app with various layout changes and additional usability features improvements to the monitoring and managing of Diplomat integration instances portal receives updates via integration with a diplomat server which is based a Java based application integration to atlassian status page provides monitoring of operational status of each Diplomat integration instance along with the historical listings at the related incidents all right next on our list of updates Global signs Atlas pkiaas connector updated version 1.2.5 and they've added a customer service direct URL handle root and intermediate certificates get and show the validation policy for admins and sending email with a certificate root and intermediate certificates by settings alright next on our list of updates or highlights no code PDF I believe this one was renamed in addition to version 1.2.2 yeah rename the application to no code PDF refactored PDF util client to become to be customer overrideable we've worked the dependencies of HTML templates allow for condition scripts and recursive dependencies rename template set with template related and template file with template current and updated template files accordingly in this version this minor release next on our list sale Point identity Q our identity IQ for service catalog V2 was updated to version 2.5.0 and then this one page headers are configurable now language internationalization and configuring approval workflows that last one publish servicenow approval history to identify IQ uh audit events updates interaction section of the identity request and default approval definition can also be defined next on our list Tasker was updated to version number 2.8.3 and this one they've introduced faceted search organizational privacy email routing rules and improved dashboard performance and they fix the known issues from the Tasker 2.8.0 release all right next on our list terraform was updated to version number 2.2.1 the servicenow service catalog for terraform version 2.2.1 updates include support for terraform cloud or Enterprise projects updated variables API updated rules and permissions in several terraform catalog modules I was just making sure I wasn't repeating what was in their last release there but that's what's new in version 2.2.1 and last under nope not last we've got a couple more travel and expense management was updated to version number 1.0.9 the charge code was added to the expense form classification can now be managed in their own table and requests are now able to see their approval comment at all states next on our list upm-x was updated to version number 4.6.0 and then this release they've introduced new features in metamodel extended to ensure bizbot compatibility new bizbot tables icons and menu entries added New Biz block relationship types added and new bizbox suggested relationships added you can see all those listed out there in detail let's scroll down to the improvements data quality relationship editor and updated third-party libraries D3 and popper core and they had some fixes relationship editor data quality calculation real-time indicators and dashboards so another big major release they're calling it minor release but that's a lot of stuff in that release from the upm-x team next and officially last is our Wiz integration for security operations it was updated version 2.0.3 and they introduced fixed ECC timeout issue and improved the robustness of the API retry mechanism and that concludes this version or this episode of service now store highlights 0728 2023 let's take a recap of what we just covered 11 new releases 13 highlights two compatibility updates one fix one downgrade and Five release notes fails I hope you found this video helpful if you did please a like Please Subscribe or share it with somebody who you think might be interested in what got updated and what you need to know about in the servicenow store and until next time don't forget to always be learning thank you [Music] [Music]