ACC Agents :: Collect Installed Software OnDemand
Import
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Jul 26, 2023
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article
- To enable the enduser to run the installed software policy onDemand - not having to wait the default 24hrs.
- Standalone Installed Software policy created to avoid grabbing large payloads each time Enhanced Discovery policy was run.
- At the initial ACC agent deployment :
- ACC-V plugin configured, collect host discovery (enhanced discovery policy) runs
- software installed policy is set to run every 24hrs
- users have to modify policy schedule to retrieve installed software quicker
- software installed policy is set to run every 24hrs
- ACC-V plugin configured, collect host discovery (enhanced discovery policy) runs
- The included update set contains a new UI Action and Script Include (Collect Software Installed / RunInstalledSoftwareCheck). Special thanks to @Severin Launiau for working with me on this effort!
- UI Action located on Agent record ::
- Check Recent ECC Queues to ensure the policy has triggered ::
Notes ::
- Some of the values are hardcoded - feel free to make/modify to fit your usecase
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https://www.servicenow.com/community/itom-articles/acc-agents-collect-installed-software-ondemand/ta-p/2624785
Ryan Zulli
