This video
shows you how to get started with software asset management. Software Asset Management provides visibility and control of software
licenses throughout their lifecycle. With SAM,
you can manage software assets efficiently by answering important questions
about ownership, purchasing and usage. The Software Asset Overview consolidates
dashboards into a single high level view to provide visibility
into the many different areas of SAM. To help you manage your software licenses
and processes. This page shows important information
such as publishers and products out of compliance, true-up costs, software spend and more. These can be filtered by publisher
or product. Also accessible from the overview
is the activity center, which displays alerts like import errors,
normalization suggestions or catalog requests, as well as notifications
generated by the system. Show Help displays a badge indicating the number of help articles
available for the workspace. Click into expand
and display links to relevant articles. Icons at the left give quick access to license usage, license operations, software asset analytics, the success portal, the renewal calendar and content lookup. License usage displays
the compliance status on various publishers products
that you have installed or subscribe to. Each publisher card
shows a color coded compliant status, true-up cost over licensed amounts
and potential savings for that publisher. We can pin any publisher
card to the top of our license usage dashboard for quick access and visibility. Clicking on the publisher card
gives us an in-depth view of the publisher software with widgets
that are specific to the publisher. We see a full view of the compliance
status for this publisher's software. Clicking on any of the software products
gives us more information. License metrics results gives visibility
into our software compliance position by showing licenses owned, licenses
required and available licenses, all in a single view. Also accessible from the product
summary is removal candidates, which lists users who use the software
infrequently or not at all, such as employees
who are no longer with the company, entitlements and remediation options
which provide various ways to remediate or correct
non-compliant software. Also available under license
usage is the reconciliation tab, which shows your reconciliation history,
the Removal candidates tab and the reports tab. With license operations, we can view all your license
and discovery models managed by SAM. Here we can create, edit, delete and view details related to software entitlements
and software models. And you discovered software
for engineering applications, engineering license
servers, license consumption and more. We can use software asset analytics to track the performance and view
analytics of our installed software. From here
we have direct access to a SaaS overview, which provides a single view into all SaaS related KPIs for products like Microsoft Office 365, Adobe Creative Cloud and many more. The Optimization and Savings dashboard shows us potential cost savings
for software assets. Here. We also see recommended licensing
optimizations such as reclamation or downgrades for third party software. Through the success portal Software Asset managers create success goals
and activities related to those goals. To get an understanding of how the SAM
application works in the environment. Success goals such as onboarding, new
software, reduction of licenses or process improvements, and the activities
related to them can be created here. The overview provides
visibility of projected savings, past and upcoming success goals,
projected success savings by category completed success savings
and completed success goals. After their created success
goals can be reviewed and monitored. Success activities can be assigned
to people in assignment groups across your organization, helping to facilitate collaboration
with stakeholders to help manage software goals. The asset executive workspace provides
visibility into critical KPIs for SAM, as well as for hardware, asset management
and cloud insight applications in a single combined view. Here we track the progress of ITAM
with widgets that can be filtered to obtain
more customizable results. We can filter by product domain
or both product and domain. Returning to the software asset workspace. The renewal calendar shows
all on-prem and SaaS contracts that are eligible for renewal. Here we have a visual reference for
contracts that require immediate actions and can trigger contract renewal flows for all expired
and soon to expire contracts. Content lookup is a repository of software
product data from multiple tables, which provides an intuitive user interface
for searching. Here we can view a list of all software
products, publisher part numbers or PPNs, hardware products
and hardware model numbers. We can also search for specific software, PPNs, and view additional details related to software such as versions,
product lifecycles and more. For this search, we were able to locate
a specific software program. We can dive deeper to view information
about the product like discovery maps and versions, software, product lifecycles and PPNs. With all these features, Software Asset Management serves as an IT solution that optimizes software spend, reduces compliance risk, and automates software lifecycle workflows. It also bridges the gap between departments and products within your organization. For more information, see our product
documentation or knowledge base. Or ask a question
in the ServiceNow community.