Hello all,

I am excited to bring you the Q3 program of Product Success Events, hosted in collaboration with several of the product teams at ServiceNow. Thus far, we have added a new topic (as requested) as part of our VR Health Initiative, as well as our first ever Operational Technology product roadmap event.

For those unfamiliar with the Product Success Events, they can consist of product roadmap presentations, recommended practices/deep dive presentations, as well as a variety of workshops hosted directly by the teams that build the products.

Below are the links to register for several of the events, and as we add more to the program, I will update this article accordingly. We look forward to another great quarter of being able to support your organizations be successful with your ServiceNow products!

Note that these events are reserved for in-production customers and approved partners. Make sure that you use your corporate email address your registration can be approved. Registration does not guarantee approval. The program and agendas may change at any time.

VR Symbiosis with Remediation Efforts and Remediation Tasks recommended practices

July 11 & 12

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

Operational Technology confidential roadmap

July 18 and 19

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

Workplace Service Delivery confidential roadmap

August 1

• Session 1: [completed]
• Session 2: [completed]

SecOps VR recommended practices | Classification and Assignment (replay)

August 2 and 3

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

DevOps confidential roadmap + Office Hours

August 8

• Session 1: [completed]
• Session 2: [completed]

IRM/GRC confidential roadmap

August 8 and 9

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

App Engine recommended practices

August 9 and 10

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

SecOps VR recommended practices | Performance (replay)

August 16 and 17

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

CMDB health recommended practices

August 29

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

ITAM Enterprise Asset Management confidential roadmap

August 30 and 31

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

Security Incident Response confidential roadmap

September 6 and 7

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

EX Platform for modern intranet

September 12

Employee Center confidential roadmap

September 12 and 13

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

SecOps VR recommended practices | Plugins and Upgrades (replay)

September 14 and 15

• Session 1: [completed]
• Session 2: [completed]
• Session 3: [completed]

SecOps VR recommended practices | Risk Calc and Rem Targets (replay)

September 27 and 28