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ServiceNow Store Highlights (SSH) v06302023

Import · Jun 30, 2023 · video

[Music] thank you hey everyone it's Justin thank you for watching and welcome to my house that's Justin's house in this video it's time for another servicenow store highlights version 0630 2023 that's that's right the last episode of June 2023 everybody the year is half over we've only got six months left of 2023 this episode is a pocket-sized episode we've only got 22 applications to cover in this episode let's run through the episode stats here real quick we have seven new releases seven highlights and four compatibility updates all those to Utah one fix one downgrade and one release note fail let's just jump right into those and take a look at what those release note fails were uh so we'll just say none and then scroll down here to the RS and then scroll down here to apply lionbridge do you have fluent real-time translation for chat and ticketing release notes fails if you haven't seen the channel before it's basically the same release notes repeated since the last release so I can't tell you exactly what changed so that's a fail in our book let's take a look at the fixes there was only one fix and that is employee Center packs buy servicenow had a minor Miner fix not worth spending a lot of time on compatibility updates we see here we've got four of them this time Aqua security platform integration with vulnerability response for containers choreo asset Clarity orio I don't know uptime and zero Fox all had compatibility updates and they all were with Utah everyone so if you're using those apps and you want to upgrade to Utah you might want to take a look at that and the last one we actually had one downgrade in this episode qualis cmdb sync service graph connector downgraded back to version 1.5 let's take a look at that here because I know this is an important app to people 1.6 came out on May 23rd 2023 and it was withdrawn on June 26 due to a bug so it if you haven't installed it don't install it if you're able to somehow but be aware there is a bug in that one version 1.6 so FYI on that downgrade now let's take a look at our new releases we've got seven of them this week so let's get started with in a line is a new app to the servicenow store we improve business performance by transforming employee perception into AI driven recommendations and strategic Advantage key features got a mouthful here fully integrated with servicenow ESG management continually updated metrics for over 70 000 companies any your AI business associate is a powerful natural language chatbot that mines employee reviews for risk opportunities and more Benchmark tool helps you compare companies market research tool for searches by metrics industry company size or by name no implementation all data is live once you have an account metrics are standardized across nine categories Integrity leadership Deni the workplace career where work-life balance compensation benefits and hiring each with unique drill down capability to see what is driving the score let's take a look at the screenshots we've got looks like a workspace experience here with some scores and lots of Rich information there about that uh here's the that was let's see servicenow so that was like the home page it looks like and then diving in there's Integrity Integrity subcategories like Mission value commitment here's a benchmark view of companies information peer consumption of aniline scores here's a view of another Benchmark nope I'm here to help oh this is Annie the chat bot I went too fast so it describes who Annie is and then some stuff you could do there with Annie there's the ESG dashboard and let's see what else we got here how can we help the service portal employee perception scores a little widget there for a corporate talent and program perception scores and then back to that original screenshots so that is a new application from aniline Inc to the store this it's our last episode let's get rid of that attachments window there next up the Neva application rationalization results accelerator all right so optimize the end-to-end APM process to tangibly reduce application spend and improve Roi key features here are Financial reconciliation to business apps mapping business apps to business capabilities advisory Services report on application rationalization rationalization and optimization opportunities APM governance review on the technical side of that servicenow APM implementation business application import business capability import CI relationship import reports and dashboards and demands no screenshots on this one but that's what's new from Beneva Consulting Group next on the list black kite security ratings spoke enhance your initial assessments and or ongoing monitoring capabilities for vendor risk management within the now platform by bringing black kite security ratings and financial impact ratings using the fair methodology let's take a look at those key features enhance your initial assessments and ongoing I think is what I just read brings in to your now platform the results from Black Ice web engine and passive DNS scans of vendor assets enable your vrn platform to alert you VR MB and vendor risk management and report on ratings and changes to your vendor's privacy safeguard resilience reputation and financial impact it brings all the security ratings and financial impacts along with more granular scoping and ratings such as SSL and TLS strength DNS Health fraudulent apps and Patch management and more let's take a look at the screenshots for this one we have a really really tiny window of a dashboard of black kite security ratings another tiny tiny view of a form I can barely see this uh cyber rating and tactical cyber rating I'll zoom in and post so we can actually see these on the video here's the financial impact and here's the security ratings dashboard so recycling or going back through this all right so that's what's new from Templar Shield is black kite security ratings spoke up next on our list is going to be DX Sherpa data management utility enables system admins to automate data import from varied Services functional features data import wizard data template management pre-built integration for third-party itsm on a technical side Source data validation pre-built transform maps and pre-built data templates for data entities like user and group no screenshots just a video so if you're interested in this one go check it out and click on that video link up next is going to be ey connected manufacturing from Ernst young enables industrial clients to digitally connect and engage eliminate low value activities and positively impact retention and skill gaps functional features digital workflows to automatically route tasks to appropriate teams intelligent case management omnutable support and live dashboards real-time status updates integrated compliance for automated alerts technical features processes automated leveraging SN app engine for workflow Automation and integration set up with external systems and Rule checks built into the system no screenshots on that one but let's take a look at the next one from Ernst young and it is ey information product Marketplace elevate your data management functional features on this one data product governance artifacts and models informational metadata data design artifacts ETO artifacts data lineage and data quality and data product management artifacts and models value measurement cost measurement product backlog security and provisioning on the technical side intelligence engine and information product Marketplace no screenshots on this one let's check out the last one for third party risk management or tprm empowers businesses to effectively manage third-party risk through Automation and intelligence functional features inherent profiling control assessment execution findings management and monitoring on the technical side servicenow vrm eytprm accelerator and integration with internal and external data sources and that is the end of our new releases up next we're going to check out the highlights so let's hop right over to those we've only got seven of them this week in this episode and first on our list is going to be the Beyond trust pra integration got updated to version 23.2.1 added support to allow integrating multiple pris pra sites with a single servicenow instance minor update but thought I'd highlight that one next on the list crowdstrike uh Falcon Spotlight for vulnerability response God upgraded version 1.1.0 added the uh nope sorry June 22nd version transitions the application to using the detections API to create vulnerable item detections over inserting into the vulnerable item table directly when updating existing users will need to run the crowdstrike Falcon Spotlight fixed script reconcile existing vulnerable items so keep that in mind and the authonic authentication configuration has been updated to use application registry profiles existing users will need to reconfigure their authentication following the configuration guide up next on our list is going to be my forums which I have three videos on this app this is a pretty cool app and it's already being updated note it is from The Innovation lab and is not supported does not carry any warranties but I still think you should check it out in your personal developer instance new in this version templates have a form that you often use you can now Define them as templates from your forms share them with your colleagues and create new forms from the same template Anonymous responses increase your responses by providing anonymity to your users submissions can now be anonymous and multiple submissions need to make edits to your previous submissions you now have the flexibility to submit multiple times in case you need to update or reword your response so that's what's new from servicenow Innovation lab and expect a video from me because I am a fan of that app so far up next is Rights Management app updated version 1.2.81 integration with Azure active directory is now available on the new version of Rights Management app which I think was part of the last release on the San Diego January 31 but what's new oh use our supported organizational units are supported with a peace sign go peace sign I love the Emojis keep the Emojis coming um all right so that's what's new from the right to management app up next is swisscom incident integration updated to version number 3.5.15 and in this release new example business rules for the sync Within for the sync with the incident priority mapping from incident to supplier task configurable and a fixed to condition Library no longer read only alright next up on our list is T Systems connector got updated to version 2.2.307. I had they had some minor changes a small bug fix Bond creation stuck for cost center transfer and user transfer orders another one for user transfer orders are stucked and don't show all of the possible stage if a lot of Rhythm are in the arc EQ small bug fix for it earlier deactivated user activation not allowed another one for a contract should be visible correctly for the customer they have an enhancement for performance Improvement for affected person reference field and then an enhancement message stream V2 performance improvements so quite a couple of minor changes there on June 22nd from T Systems connector up next and last on our list is vivid charts engagement platform was updated to version 1.3.0 and in this version uh in the category of platform improvements a new report generator feature a dynamic cache of data now provides a much faster experience with Dynamic views in the admin panel related links can be configured for summaries such that a related link within the servicenow record will directly link to a summary view of that record and a new NPS questionnaire future chat Library improvements the list heart type now allows for custom column widths of added chart options that include past two months and past 24 months as date selection options and they fixed UI of the chart loading indicator to be less imposing Legend value formatting and score list chart types click through option and that is our list of highlights in our entire episode of SSH 0630 2023 let's recap seven new releases seven highlights four compatibility updates one fix one downgrade and one release notes fails I hope you found this video helpful if you did please like Please Subscribe or share it with somebody who you think might be interested in what got updated in the servicenow store and until next time don't forget to always be learning foreign

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