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Navigate the ServiceNow Data with Data Explorer

Import · Jun 27, 2023 · article

Why?

  • To explore the cosmos of your ServiceNow data like a jedi

What is the Data Explorer?

  • It is a tool to navigate the data in the platform
    • It can display Records (table but also CMDB), References and CMDB Relationships
    • It is now limited to administrators, but could be improved later
  • As of now it is a lab to test more advanced features, I am still analyzing the Use Cases
    • Feel free to contact me if you have feedback or ideas

What does it look like?

BenoitCrestey_0-1687276203723.png

Warnings

  • This tool is a technical tool I developed, it is not an official ServiceNow tool
  • This tool could be bugged and should be used for debug purpose only

Usage

  • From any Form, click on the UI action to open the navigator in a new Window
    • From this view, it is possible to select a Node and click on it to see relationships
    • By clicking on relationships, the map will deploy

BenoitCrestey_0-1687275424596.png

Main Window

BenoitCrestey_1-1687275448377.png

Main Window (commented)

BenoitCrestey_2-1687275471467.png

How to install

  • As an admin, download and install the attached Update Set on your instance :
    • Download
    • Navigate to .
    • Click the Import Update Set from XML link
    • Select the downloaded file and Upload
    • Open the Update Set
    • Click Preview Update Set
    • Click Commit Update Set
    • Navigate the cosmos (optional step)

Known limitations

  • Remote and Rotation Tables ignored
  • Incoming reference on sys_db_object ignored
  • Some technical tables ignored, see script for detail

Technical objects

  • UI Page
  • Script Include (Ajax)
    • BCRCMDBExplorerHelper : Main script
    • BCRTableUtilsHelper : use for Scoped Applications (could be used later)
  • UI Action

Version History

3.1 : First Release

3.2 : Add ability to load incoming of current selected CI, menu repaired, link to article

3.4 : UI modifications

View original source

https://www.servicenow.com/community/itom-articles/navigate-the-servicenow-data-with-data-explorer/ta-p/2593298