you never quite know when or where inspiration for a great Apple strike though in the world of business it often comes from Specialists that may not be properly empowered to take their ideas from a concept to a working application using the intuitive tooling and built-in templates available with app engine it's straightforward for any subject matter expert to transform the way work gets done let's put ourselves in the shoes of Terence a loan advisor at Reynolds Inc a large financial institution Terence supports a variety of loans in his day-to-day operations Each of which requires specialized support from other teams in his company such as the underwriting Department with years of experience working with these requests Terence is uniquely equipped to help radically change the way he and his colleagues collaborate to support their customers using App engine Studio Terence has all of the capabilities he needs to build a mission-critical app and thanks to the service request template he can benefit from a purpose-built starting point to jumpstart his low code project this new template provides data and user experiences and automation that will take the guesswork out of creating a highly capable app he can use the built-in decision table to manage the routing of specific underwriting requests to the right Specialists and leverage included automation to handle approvals his management team will benefit from the pre-made workspace to track and manage the requests of the entire team and for those that require these underwriting services on demand he'll configure a record producer that will allow folks to easily request the service via the Reynolds Inc company portal this site is powered by servicenow's employee Center and supercharged with Solutions like Financial Services operations Terence leverages app engine Studio's ability to upload spreadsheets and easily convert them into Dynamic data models he notices a few more improvements to app engine Studio he can now upload a spreadsheet and create a new extended table based of a servicenow construct meaning he can create a unique data structure such as one containing all the fields necessary for a certain type of underwriting request and combine that with a highly capable servicenow table like task app engine studio now also has a variety of recommended tables to make it easier than ever to find a suitable data model things get even cooler when Terence starts working with this data as he now has access to the all-new schema view within table Builder this allows him to easily understand complex data relationships with the use of an intuitive data visualization this view makes understanding data models a straightforward process and can demystify even the most hierarchical reference-based data models this is of course just one aspect of the streamlined data management capabilities of app engine Studio that keep your low code app Dev projects flowing whether you're fine-tuning a sophisticated data model developing the perfect form or crafting critical automation when Terence feels his app is ready for use his citizen development admins will be able to help bring his project to life using the freshly redesigned app engine management center at a glance the citizen development admins can understand the state of their low code environment with insight into new app ideas collaboration requests and app deployments there are even adoption metrics on the home page to ensure metrics around low code developers and apps are easily accessible using App engine Reynolds Inc can bring to life powerful new ways of doing business in a matter of just days keeping up with demand and even the most challenging economic climates and optimizing their core functions without requiring additional Investments and while Reynolds Inc may be a fictitious company used for the purpose of this demo the benefits outlined here are being realized by servicenow customers every day in a very similar circumstance an American Health Care and insurance company was able to yield a 60 efficiency gain getting quotes out the door in three days instead of seven with no increase to headcount they were able to produce twice as many quotes thanks to app engine this is just one example of how companies can accelerate value and Innovation with servicenow the platform for digital business we make the world work better with pre-packaged and configurable solutions for customers employees and your entire ecosystem all built on a common Cloud platform to learn more visit servicenow.com and check out our full range of hyper Automation and low code Solutions