RPA Hub | Overview
This video is an overview of ServiceNow
Robotic Process Automation, known as RPA Hub. RPA Hub consists of UI interactions,
element-based automations, and APIs that connect different business applications.
This makes it easier to eliminate repetitive actions and increase your organization's
efficiency. RPA Hub includes the RPA Hub application, Unattended Robot, Attended
Robot, and RPA Desktop Design Studio. The ServiceNow RPA Hub application displays
all your robots on an enterprise level. Here you can deploy, monitor, manage, measure, and
verify compliance and execute business processes. In addition the RPA Hub application can manage
metadata and provide automation information to Unattended and Attended robots. The second
application in RPA Hub is Unattended Robot, a software agent you install on a Windows machine.
This application executes automations without any intervention from people. You can use the
Unattended Robot application to execute unattended automations that are triggered
manually or by a schedule or API. The third application in RPA Hub is Attended Robot,
which is also a software agent you install on a Windows machine. This application performs
automations that do require human intervention. The final RPA Hub application is RPA Desktop
Design Studio. RPA developers can use it to design automation workflows. It's a native Windows
application and a low code integrated development environment. This means you can design or
configure automation workflows by simply dragging and dropping components and connecting
them in a logical sequence for execution. If you encounter errors while building automations, the errors are displayed in simple
notifications with brief explanation. Now let's look at the RPA process execution
workflow. The workflow has three main parts: RPA Desktop Design Studio, RPA Hub, and robot machines
like virtual machines or a user desktop. The process execution workflow begins with RPA desktop
Design Studio, where you create an automation, test it, and publish it to RPA Hub. Next in RPA Hub, you can define a package
which consists of resource files that are required for automation and a robot.
After this, you configure the bot process and publish it. This information is then sent to either the
unattended or attended robots. That's how RPA Hub and its four applications help you build and use
bots to automate processes for your organization. For more information, see our product
documentation or knowledge base. Or ask a question in the ServiceNow community.
https://www.youtube.com/watch?v=T2Tnpy5leKg