foreign [Music] [Music] hey everyone it's Justin thank you for watching and welcome to my house it's time for another servicenow store highlights episode version Cinco de Mayo Edition that's right SSH version 0505 2023 and we've got a moderately sized one for you here there are 47 applications new or updated in this week's episode let's scroll down here a little bit and take a look at our episode stats new releases we've got 13 of those 16 highlights eight compatibility updates three fixes and one downgrade we haven't had one of these in quite some time I'll can't wait to show you that one and six release notes fails so let's go ahead and come over here to our list for that and we will filter and just show the release notes fails we'll start with that one and here we go so release note fails automate Pro net enrich connect PDF generator by esophagit titanium integration core tenable connector and wonder by intellective all of these got updates they were all version but the release notes don't tell us what happened so that's why it's a release notes fail so if you're using one of these go hit up the the company the vendor I was going to say manufacturer but it's a software application um because I can't tell you what change on them but something changed and they got versioned all right so next on the list let's take a look at the fixes these were small minor fixes Cloud manager finops and Cloud management for Enterprise new lab and support services all very minor little fixes or um yeah just little small stuff next compatibility updates these I've checked were all compatibility compatible with Utah rdoc integration core Alm connected for sap solution manager and charm cyberarc EPM plug-in manual request agile Arc base tables FM systems integration engine Fujitsu Fujitsu stanza extension for CSM Iceberg PCI program manager and instance analyzer all had compatibility updates up to Utah and then let's take a look at that downgrade what's going on with that one everybody Defender machine identity protection if you take a look this is what a downgrade is we're on version 6.1.1 that uh wow okay you're not going to believe this it is not a downgrade it just got fixed in between the time when I crawled the store and when I curated the episode so my crawl happened yesterday which is the second today is May 3rd this comes out on May 5th and it looks like they updated the application on May May 3rd so let's take a look at what actually happened 6.1.0 is what I was anticipating showing you where it got withdrawn due to a bug but now we're on 6.1.1 servicenow version supported Rome San Diego Toco in Utah um it looks like new for this one portal support improvements no so this is um it looks like a release notes fail so if you look just below that it's the same thing as the last notes um well okay so it's the same thing as the last one okay so it's not available is disabled okay something I need to fix my workspace but I will get that updated in fact let's just open this up and since I can't update it with the list because I want my stats to update that I go over at the end of the episode and we'll just call that one a highlight since I ended up reading through those release notes with you and um that was not a release notes fail so let's go check out then the next on the list is going to be all of our new releases since our last episode and we'll start with the center OT management transform your OT environment with a single system of Truth key features contextualized OT visibility asset cataloging security automated client specific workflows incident modeling Isa 99 mapping technical features manufacturing Foundation integration with OT Security Solutions and other servicenow modules or Enterprise platforms dashboarding and Reporting predictive intelligence and a mobile app we don't have any screenshots on this one so we'll move on to the next classification lab from service now this is from The Innovation lab provides Early Access to in progress enhancements in the predictive intelligent classification capability so key features compare training stats between the existing classification solution and the enhanced classification solution compare predictions by existing solution against the enhanced solution some screenshots there for classification lab import create new show Lab Solutions there is a record page for a classification definition and prediction validation I prediction input and then the top three yeah yeah so that's pretty cool got some screenshots for that one and that's what's new from servicenow next to the list also from servicenow cpro dashboard or chief procurement officer dashboard again this is an innovation lab offering not supported no warranties let's see provides key insights around the procurement process of any organization key features provides key insights dashboard is built using next experience and Metro are powered by performance analytics let's take a look at those screenshots there this looks very similar to our last SSH episode where we saw this for a digital portfolio management and CSO I think CSO dashboard so that's got a new look for next experience and that was my only screenshot so that's what's new for cpro dashboard next from is Deloitte technology business management let's see drive more value from technology Investments with Deloitte technology business management key features integrated approach to organizational change management documented processes to accelerate implementation proven integrated framework that's been successfully deployed to help organizations run the business of Technology across Industries technical features strategic portfolio management demand management investment funding project portfolio management Resource Management Discovery and service mapping scrum and agile scaled agile framework cmdb performance analytics workflows and Integrations no screenshots on this one we will move on to the next episode AI powered CLM or contract lifecycle management experience contract intelligence at scale transform your business with end-to-end AI first contract lifecycle management let's see key features here I'm going to read the headers analyze just to negotiate collaborate manage and automate report and integrate are those key features let's take a look at some screenshots there's connect analyze and manage with some nice Graphics eversource delivers total visibility for contracts it's an AI first contract management it delivers total oh I'm stuck in a loop it's two screenshots all right so that was a waste of time all right next up on our list of new releases is evora it Solutions field service management transformation improved customer satisfaction increased process efficiency and maximize asset uptime key features mobile dashboards and Reporting process automation predictive intelligence performance analytics intelligent task recommendations plan maintenance virtual agent Dynamic scheduling and dispatcher workspace technical features skill based routing intelligent assignment AI search experience offline technician workflows automated scheduling and dispatching workflow aware escalations low code no code guided process Automation and crew location monitoring all right we don't have any pictures for this one so we'll move on to the next one which is flexera one from flexera software integration app offering unified view of your hardware and software as state key features leverages technopedia utilize an ecosystem of strategic and Technology Partners manage using what-if analysis enrich your servicenow with clean normalized data and then you can read the rest there of those sentences structured comprehensive relevant and timely feels like some marketing kind of stuff screenshots here there's the flexera menu sewing get started getting setting up there's the flexera One Import properties within servicenow there's the generation of the oauth token again within service now here is the job accessibility uh from flexera one for load snapshot data or load Delta Data and then back to that getting started screen so that's what's new from flexera next on the list two next on the list KPMG powered Enterprise HR helps businesses address key challenges for the modern HR function to reshape their Workforce create a purpose like culture enhance the employee experience and use data and insights to shape people management functional features digital experience framework digital interaction models ex HR learning talent and it capability strategy experience architecture HR Target operating model role-based process flows technical features role mapping and sizing by function supporting technology overlay application architecture data flow diagram and Integrations list environment architecture reporting package and dashboards MDM design and governance and secure 30 and controls so that's new for the KPMG powered Enterprise HR next is their it so I'm looking for something probably similar jumpstart clients business transformation decrease time to value and mitigate risks key features it processes policies procedures Target it operating models itsm and service now governance it transformation methodology agile delivery processes and Tools service requests and catalog models Business Service mapping Hyper camera managed Services operational metrics and kpis on the technical side foundational and cmdb data models design specs and stories integration specs and test scripts pre-engineered purpose builds features and stories servicenow architecture stakeholder analysis tools itsm specific ocm techniques it rules and responsibilities and training plans and collateral no pictures on the last two we'll go to the next one ping one DaVinci this is the servicenow connector lets you manage users in groups and their groups and manage incidents in servicenow from your ping one DaVinci flow key features create delete modify and search for users add and remove users from groups read create delete and modify incidents let's take a look at those screenshots creating a profile for Ping Identity my servicenow created users with username first name middle name last name and then my servicenow details API server URL okay so this is setting up the connection with Ping Identity all right that's it for the screenshots we'll go to the next one which is going to be service graph connector for Cisco enter sites visibility and monitoring for a Cisco enter site key features it's a service graph connector synchronized inventory data provide visibility of connected infrastructure including server storage data center Network and VMS allow it teams to see relationships across resources to predict prevent and resolve service outages faster we do got some screenshots on this one guided setup for the service craft connector virtual machine instances a list View storage clusters a list View and back to guided setup next is going to be the service graph connector for Kong I want to see a donkey no no donkey okay I don't know what Kong is but foundational data model for apis and API gateways like Kong Gateway key features nine new CI classes and three new non-cndb tables just note this little sentence up here this lab release of the service graph connector for com only contains cmdv classes being introduced into the data model there are no integration components into com gateways at this time so what do you see down here these nine new classes is pretty much what you're going to get by doing this keep in mind it is an innovation lab offering not supported no warranties if you install this in your in your instance next up and last on the list is TCS Chrysalis Solutions on now source to pay man the theme of the week is nobody has any pictures so we don't have any screenshots on this one but digitize automated transform supply chain operations key features single source of Truth savings calculations and Reporting enhanced controllership and compliance self-service with omnutanal management six-way matching rules real-time analytics claims tracking and delivery validation technical features automated assignment and notification automated routing mechanism built on servicenow advanced work assignment workflow where escalations built-in accelerators and configurable workflows low code no code guided process Automation and duplicate validation so that is the last new release let's swing on over to the highlights for this SSH episode we've got 17 of them let's take a look at what's going on with Chronicle for security incident response to version 1.6.0 multi-region support and Chronicle enrichment so for support for list asset aliases and lists user aliases next on the list uh code Works a sharp nose for a problem code 2.0.6 added product dashboard which allows you to see a breakdown of the issues on your instance by servicenow product family and the ability to link issues to these families and some bug fixes and dashboard improvements next up crowdstrike Falcon and the point to version 1.1.2 includes compatibility to manage falcon complete message center cases from within servicenow next is Defender machine identity protection 2 version 6.weight didn't we look at this earlier yeah this is the one that was the uh the downgrade that actually is working now so we can skip that one everbridge Suite uh got an update to version 3.5.1 let's see support for Utah Tokyo Tokyo Tokyo I believe that's supposed to say San Diego and Rome release please note the connector is now under maintenance mode please reach out to your account manager okay so basically way they're just maintaining this and you may want to do smart orchestration or a sort bass connector or look at our X matters connector so that's the update from everbridge I'll take a myit footprint I'll take a look at it version 1.3.2 new features in this one let's scroll down there to 1.3.2 amortization for manual sources management of the loss of the electrical networks uh category management for CHD accounting and Reporting Scopes management uncertainly fed on emission factors management of a mission Factor storage or stage sorry imported the carbon database version 22 an update on manual sources when the collection is in the review stage next on the list let me get rid of that attachments there is going to be new lab resource manager to version 1.2.2 resource calendar improvements and a bug fix for the resource calendar when opening the resource calendar detailed view of events is open and filtering can filter by playing on three values default resources without events and resources with events oh I'm sorry default comma resources without Resources with events when loading events the user is aware thanks to the Loading State and among the calendar views available booking resource calendar we support work week tuning between views and filter window alright so that's what's new from new lab resource manager next is PDF bird to version 1.2.1 rename the template content to template current rename template set to template related added script condition for template files current related contains default validation level enabled subsetting file name of output document and add a capability to overwrite individual methods using a customer editable script include next is plaque core LMS Federal Edition version 1.2.0 and in this release Utah support plus sf-182 training request form and PDF generation next public Cloud connector from icg to version 1.1.0 provides many updates including new data types and services pulled in full list and description improvements to the data synchronization and Reconciliation processes or process along with some minor bug fixes they do link to their documentation on their particular site but we do have we know at least something's got changed and what what it pretty much was next qualtrics embedded insights got updated to to version 1.3.0 implemented new qualtrics widget for embedding xid profile cards within servicenow it uses previously and then implemented personal authentication introduced in version 1.2.0 next on the list is going to be sap key user Pro to version 2.2.0 in this version sophisticated ticket routing based on regions supporting the processes company codes and applications sorry I've just kind of cut off there at the end supporting the functional hierarchy and the maintenance of key user organization app change requests including integration with sap solution manager or sap Cloud Alm and I'm assuming that is all the app change requests listed out there and then predefined process to request new service ideas and process them into a service so that's what's new from sap key user Pro let's check out the service graph connector for odor I remember this one I say it funny uh two version 1.1 1.0.03 and this one a patch release fixes a bug which is causing Linux service to be classified as Windows servers and vice versa it also improves classification fallbacks based on order group and corrects the classification of phones to fall back to communication Hardware instead of Hardware they've also added new device groups dashboard to visualize the CMG be a population according to order device groups as presented as represented by the CNB key value pairs next on our list slack notification got updated to version 2.0.2 can't click there so I got to scroll down over here it has the following key features added I don't know if it's this version or not but support for updated slack API support for pagination for large numbers of channels and ability to send notifications to users directly so that's new for slack notification next is the systic container vulnerability response upgraded version 1.1.0 include support for Utah shipping out of the box vulnerability calculator for calculating risk War based on cystic and use and risk accepted fields and added risk accepted field in the integration second to last one here terraform got an updated to version 2.2.0 adding agent support for provisioning workspaces with an execution mode agent allowing users to order on-prem infrastructure reducing the number of API calls removing duplicate status comments displaying the history of previous terraform run stages improving the test button functionality and adding missing permissions Vivid charts is our last highlight of the episode 2 version 3.21.93 includes but is not limited to updates for added duration functionality to the time Barbed lime tart area chart and spline tart and fixed a small bug and that is it that's our entire episode for servicenow store highlights 0.505 2023 happy Cinco de Mayo in this episode we had 47 applications new or updated in the servicenow store 13 new releases 16 highlights eight compatibility updates three fixes uh no downgrades because we changed that one and six release notes fails let's just confirm that no downgrades I'm going to reload the form and good I have no downgrades showing on that form now I hope you found this video helpful if you did please like Please Subscribe or share with somebody who you think might be interested in what got updated or what's new in the servicenow store and until next time don't forget to always be learning thank you [Music]