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ServiceNow Impact: Overview of Homepage

Import · May 02, 2023 · video

[Music] welcome to impact in this video we'll look at the new customer home page this new homepage is personalized to your role and your impact Journey with this home page you can focus your attention on the most immediate actions across impact experience get snapshot of your impact experience journey across value blueprint product adoption and platform Health areas get personalized recommendations cater to you and your company first you have the key activities tile that highlights activities that need your attention in the next two to three weeks some items you can find under your key activities are upcoming tasks high priority conversations new deliverables published by Squad and more you can track your onboarding progress through the impact fundamentals below the Key activities widget you can find multiple tiles first we have the value Journey tile where you can see the status of your most recently updated business objectives and initiatives next on the right you can find more tiles such as impact Squad where you can see who is in your dedicated service now team platform Health which uses our premium tools to show performance data from instance Observer or health scores from Health Scan and recommended capabilities which is a summary of servicenow capabilities you are using finally the recommendations section provides training and accelerators based on your and organization data you can dive deeper into detail by clicking on any tile on your home page some other personalization aspects of the new home page are impact Executives can see business value reports more prominently for users new to impact there is a welcome widget that helps them learn about impact by videos on getting started value blueprint and other impact benefits new users will also be prompted to other sections of impact like setting up a value blueprint or creating a capability map in summary the new homepage helps provide a personalized experience and acts as Command Center to direct you to appropriate sections of impact in addition it provides Key activities to prioritize your next steps foreign

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https://www.youtube.com/watch?v=lDx5HNVZr6A