AI Academy
Import
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Mar 31, 2023
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Join our live sessions focused on AI and Generative AI topics!
This Academy happens every other Tuesday (1130am EST, 530pm CET).
We cover new features, practical guidance and run live Q&As with our experts!
You can access the recordings of previous AI Academy sessions via this YouTube playlist or the table below.
Sign up for future sessions here (You only need to do this once). Enjoy!
Share the link: https://sn.works/AIAcademy
Recordings and Future Sessions
| Date | Product | Topic |
|---|---|---|
| August 6, 2024 | Now Assist | Catalog Item Generation with Now Assist |
| July 23rd, 2024 | Now Assist | Ask the Experts: Now LLM Service |
| July 9th, 2024 | Now Assist | Rerun: AI Search Best Practices |
| June 25th, 2024 | Now Assist | Dynamic Translation in Now Assist |
| June 11, 2024 | Generative AI Controller | Building a custom generative AI solution using WatsonX |
| May 28, 2024 | Now Assist | What's new in Washington: Now Assist in Virtual Agent |
| April 16, 2024 | Now Assist | Now Assist in Knowledge Management |
| April 02, 2024 | Now Assist | Now Assist Panel Fundamentals |
| March 19, 2024 | Document Intelligence | What's new in Washington DC for Document Intelligence? |
| March 5, 2024 | AI Search, Now Assist | AI Search with Now Assist in AI Search: Ask the experts |
| February 20, 2024 | Virtual Agent | Now Assist in Virtual Agent conversational catalog ordering |
| February 6, 2024 | Document Intelligence | Using Document Intelligence Classifier in Flow |
| January 23, 2024 | Now Assist | Flow Generation and Code Generation Best Practices |
| January 9, 2024 | Generative AI Controller | Generative AI Controller November updates |
| December 13, 2023 | Document Intelligence | Get started with Document Intelligence |
| November 15, 2023 | Now Assist | Now Assist Overview |
| November 1st, 2023 | Generative AI Controller | Introducing the Generative AI Controller |
| October 18, 2023 | AI Search | Get Started with Now Assist in AI Search |
| October 4, 2023 | Document Intelligence | What’s new in Vancouver for Document Intelligence |
| September 6, 2023 | Task Intelligence | Task Intelligence for ITSM |
| July 26, 2023 | Document Intelligence | Automate invoice digitization with AI and Account Payable Operations |
| July 12, 2023 | AI Search | AI Search in the Virtual Agent Chatbot for Knowledge 23 |
| June 28, 2023 | AI Search | How ServiceNow Impact can help you achieve better experiences with AI Search |
| June 14, 2023 | Task Intelligence | Get Started with Task Intelligence, use AI to categorize cases |
| April 19, 2023 | Document Intelligence | Tips, Migration and Troubleshooting for Document Intelligence |
| April 5, 2023 | Document Intelligence | What's new in Utah for Document Intelligence |
| March 22, 2023 | AI Search | What's new in Utah for AI Search |
| February 22, 2023 & March 8, 2023 | Automation Discovery, Predictive Intelligence, Process Optimization | Do More with Less: Use AI to Kickstart your HyperAutomation Journey In this two-part series, we explore the role of AI to cut through the noise of your data and find automation opportunities. In this day and age, every business is trying to Do More with Less, this is where AI comes in handy! |
| February 8, 2023 | AI Research | AI Research at ServiceNow AI Research at ServiceNow: open science, open source, open governance - how we make workflows smarter and more trustworthy. |
| January 25, 2023 | AI Search | Result Improvement Rules for Global Companies How to configure AI Search for the best experience for users across multiple geographies and languages. |
Previous Sessions:
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