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ServiceNow Federal Forum: How to accelerate digital transformation in the federal government

Import · Mar 01, 2023 · video

hey everybody I'm here with Jonathan album to talk about what's happening in the upcoming service now Federal Forum happening on March 13th in Washington DC it promises to be a fascinating event for anyone in digital transformation in the federal space hey Manish I am so excited about the FED Forum we have designed this day to be about accelerating transformation so we're going to be talking about how servicenow brings together people processes and information across government to simplify a highly complex environment you know we're not having a technology conversation you know we're going to be touching on really big thing themes like Innovation resilience in the future of the federal Workforce but Jonathan you can't talk about digital transformation without touching an innovation how does innovation show up in the federal government so so Innovation is vital to the transformation of our federal government and we're going to have leaders share stories on how transformation is driving their Innovation and vice versa now our keynote speaker is Sue Gordon from the National Security Institute she is a high highly respected leader in the intelligence community and she's well versed on topics like Global Risk Technology and cyber security so joining her are going to be other leaders from the federal government to talk about diversity Equity inclusion total experience and the government's approach approach to zero trust architectures any new topics on your side of your experience is going to be a really hot topic of the federal government and you know we all know that experience matters and it's not just employee experience or customer experience you know these are really two sides of the same coin you know total experience looks holistically about how Service delivery feels for everybody involved in a process so what you're saying is all these discussions lead back to agencies examining their digital footprint every agency needs a solid foundation on which to transform using technology and automation which in turn drives efficiency and productivity a hundred percent Niche all day long we're going to be asking the question you know what is transformation are we talking about how servicenow drives transformation for agencies across government so anyone interested in this topic I invite you to be there at fed four and join me Manish I can't wait to see you there to continue this conversation in person Jonathan I'll see you there [Music] foreign

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