When Kellogg's looked to improve the efficiency of their IT and incident response teams, they needed to reduce operational pain while extending the value of their existing applications. With xMatters, they cut costs and response times on the way to building a disruption-free infrastructure.

The number of devices Kellogg's tracks grew from 1,100 to 18,000 in just one year. xMatters ties smoothly into the company’s broader cloud-based infrastructure, including its new monitoring solution, ScienceLogic, and its ITSM and CMDB application, ServiceNow. This has resulted in truly integrated monitoring, configuration item management, event management, incident creation, and alerting - cutting resource costs by 92%!