here's how to put a checklist on a service catalog item create a template configuration to hold the list of items on your checklist you can create as many checklist items as you wish you may make certain items required or optional as you wish your checklist of items can be check boxes but they can also be other types too like strings numbers dates customizable choice lists reference fields or even html objects create a service catalog checklist configuration and reference the template configuration you just created and associate that with a particular service catalog item that's it you've added your checklist to a catalog item no coding involved go to your catalog item and see your checklist notice that you've created one required checklist item so that if you attempt to order without selecting that item an error message will pop up and you'll be prevented from ordering once all mandatory items have been selected along with any optional items the item can be ordered and this requester's checklist selections will be accessible for reporting or processing see the simple report we've created showing us how often each of our premium software selections were made when ordering a sales laptop