Artificial intelligence has made exciting leaps in recent years. It can read, write, see and speak. It can solve many problems that humans can’t. AI is a powerful technology, but not so powerful as to be beyond reproach.

As AI adoption expands in the enterprise—50% of companies surveyed by McKinsey in 2020 said they had adopted AI in at least one business function—leaders must define standards and expectations for AI applications and ensure they are met, just as they do for human employees.

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https://www.servicenow.com/workflow/it-transformation/why-ai-capabilities-need-to-match-performance/