How to Integrate ServiceNow Virtual Agent with ChatGPT
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Jan 21, 2023
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article
With all the hype around ChatGPT, I asked myself: "for sure we could take benefit of using ChatGPT inside ServiceNow"! And I think I'm right!
Imagine all the possible scenarios around getting support on hardware or applications:
- You need support to solve an issue in your laptop
- You need to know how to write that SQL query and you need that answer very fast
- You want to know how to write that strange excel formula
- etc
So I decided to record a small video to give you all the necessary details on how to perform that integration.
Kudos to @hugogomes for recording a video showing how to connect to ChatGPT API.
Please let me know if you have questions or suggestions around this topic!
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https://www.servicenow.com/community/now-platform-articles/how-to-integrate-servicenow-virtual-agent-with-chatgpt/ta-p/2450301