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Restrict RITM Closure when SCTASK is Open using Business Rules

Import · Jan 12, 2023 · article

// Add your code herevar scTask = new GlideRecord('sc_task');scTask.addActiveQuery();scTask.addQuery('request_item', current.sys_id);scTask.query();if (scTask.hasNext()) {gs.addErrorMessage('RITM cannot be closed until any tasks are open');current.state = previous.state;}

})(current, previous);

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