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Your information, your call: how Flow knows what it knows

New article articles in ServiceNow Community · Oct 29, 2026 · article

Flow answers from the documents you connect, and your teams guide how it uses them. When a policy isn’t documented, Flow says so.

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https://www.servicenow.com/community/flow-by-servicenow-blogs/your-information-your-call-how-flow-knows-what-it-knows/ba-p/3615806