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Preserve Executive Trust by Protecting Your Judgement with Dora Boussias

ServiceNow Community · Oct 09, 2026 · video

How do leaders preserve executive trust and credibility? Dora Boussias, executive advisor and former data executive returns to the podcast to unpack this question. Her answer: protect your judgement.  In this episode, Dora presents the trust equation that most leaders grew up with: expertise + track record + judgment. Dora’s point is that the equation still holds, but each part now means something different. Nobody will out-know AI, so expertise is less about what you know and more about asking the right questions and challenging assumptions. A track record is harder to read when you can’t tell whether a good result came from you or from the model. Judgment carries the most weight now, and it’s the part leaders are most likely to hand off without noticing. Topics discussed:  • Trust equation under AI • Expertise is changing • Track record is harder to read • Judgment carries the most weight • Decision fog • Speed isn’t everything • Ford’s rehiring of experienced engineers • Business fundamentals matter more • Alignment and accountability are cross-functional • Real value is “so what” See omnystudio.com/listener (https://omnystudio.com/listener) for privacy information.

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https://www.youtube.com/watch?v=qRjB0cx4qXA