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Process Mining in Minutes - Minute 27: Clinical Device Management

New article articles in ServiceNow Community · Oct 05, 2026 · article

Welcome to Process Mining in Minutes , a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a single outcome, and built around how Process Mining actually gets used in the real world.

 

When clinical devices wait on information, patient care waits with them. Every extra hour of delay pushes back device restoration and puts SLA commitments at risk.

Process Mining exposes where device service breaks governance, why rework keeps happening, and where to act so devices are back in service faster.

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https://www.servicenow.com/community/process-mining-blog/process-mining-in-minutes-minute-27-clinical-device-management/ba-p/3607520