logo

NJP

What is Flow by ServiceNow? An AI service desk for Slack, Microsoft Teams, and email

New article articles in ServiceNow Community · Sep 30, 2026 · article

Flow by ServiceNow is a conversational AI service desk that resolves requests in Slack, Teams, and email. See how it works and how it's different.

View original source

https://www.servicenow.com/community/flow-by-servicenow-blogs/what-is-flow-by-servicenow-an-ai-service-desk-for-slack/ba-p/3603934