In this Process Mining Academy session we walk you through how to analyze requested items that have multiple tasks tied to them, and how to configure your process mining project so you can see exactly which task is causing the delay. Whether it's an approval step, a fulfillment task, or a hidden hop between teams, the real bottleneck on a multi-task request isn't always where you'd guess. This session shows you how to get task-level visibility instead of defaulting to blame on the approval step.