A complete walkthrough of AI Gateway, ServiceNow's control plane for governing every Model Context Protocol (MCP) connection between AI agents and the tools they use. This video covers the full implementation story: what AI Gateway does, how to set it up, how to bring MCP Servers into a governed inventory, how lifecycle approval works, how to register clients and configure agents, and how to apply security controls, tool governance, and observability once agents are live. Prefer to watch by topic instead? Check out the focused videos in this series: Setup, Intake, and Lifecycle Approval Client Registration and Agent Configuration Security Controls, Tool Governance, and Observability Learn more: https://www.servicenow.com/community/ai-control-tower-articles/ai-gateway-implementation-guide/ta-p/3587444 | https://www.servicenow.com/community/ai-control-tower-articles/ai-gateway-faq/ta-p/3587429 OUTLINE: 00:00 What AI Gateway Does 02:16 Setup and Prerequisites 04:45 MCP Server Intake Auto-discovery in AI Agent Studio 05:25 Auto-discovery via MCP Server Console 06:11 MCP Catalog 07:24 Manual Entry 07:44 Lifecycle Approval 12:31 Client Registration 17:17 Agent Configuration 17:20 AI Agent Studio 19:43 Claude 21:36 Security Controls 25:57 Tool Governance 28:46 Observability