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Process Mining in Minutes - Minute 23: Strategic Portfolio Management: Idea to Story

New article articles in ServiceNow Community · Sep 08, 2026 · article

Welcome to Process Mining in Minutes , a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a single outcome, and built around how Process Mining actually gets used in the real world. 

 

Your portfolio dashboards show you where each idea, demand, and project stands. They don’t show you where velocity is leaking between them.

Process Mining maps the full path from idea to delivered story, exposes where stalls and rework are compounding across stages, and shows exactly where AI agents can reclaim the cycle time your KPIs depend on.

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https://www.servicenow.com/community/process-mining-blog/process-mining-in-minutes-minute-23-strategic-portfolio/ba-p/3595883