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Kristin Jones builds skills with purpose

New article articles in ServiceNow Community · Aug 20, 2026 · article

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She started with a passion for teaching. She found her purpose in tech.

 

Kristin planned to become a high school teacher, but after discovering the ServiceNow AI Platform, her career took a new direction. Over 12 years of certifications, Knowledge conferences, and relentless curiosity, she became the leader in reinventing how an entire school district delivers IT support. She creates with purpose, giving back to her community while advancing her career.

 

Find your purpose. Build your skills. Make an impact with ServiceNow University.

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https://www.servicenow.com/community/career-journey-stories/kristin-jones-builds-skills-with-purpose/ba-p/3589528