Are you sitting in front of a ServiceNow SecOps renewal within the next 12 months?

The ground rules completely changed back in April 2026. Security Incident Response (SIR) and Vulnerability Response (VR) are no longer single product SKUs with add ons. Everything has shifted to a three tier model: Foundation, Advanced, and Prime.

Crucially, standard features like Major Security Incident Management and the Cybersecurity Executive Dashboard are now locked behind specific tiers. If you do not know which tier your contract sits on today, you do not know what you are about to renew.

Read the full architectural breakdown to see the 4 common deployment patterns, the real world impact on regulated industries, and the 5 critical questions you must ask before signing your next contract.