Understand your true digital employee experience through objective data and employee sentiment. This video demonstrates DEX Score, experience metrics, and survey capabilities that reveal what's working—and what's frustrating your workforce—so you can make smarter IT investment decisions. What You'll Learn: ✓ View device and application experience scores combining data and sentiment ✓ Understand which technologies are causing frustration ✓ Configure and deploy employee surveys with smart triggers ✓ Gather sentiment feedback and correlate with performance metrics ✓ Use AI insights to identify high-impact improvement opportunities ✓ Report experience trends to executives and stakeholders Key Topics Covered: DEX Score | Experience scoring algorithms | Device experience | Application experience | Employee sentiment analysis | Survey configuration | Experience reporting | Metrics tuning | Agentic AI insights | Executive reporting ⏱️ Timestamps: 0:48 - Device & Application Experience Scores 1:18 - Citrix Experience Metrics 2:40 - Windows Device Experience Metrics 3:46 - DEX Score Configuration 6:03 - DEX Survey Configuration 8:00 - Sentiment Gathering & Collection 10:15 - DEX Score Reporting & Dashboards 11:05 - Agentic AI Insights & Analysis Who Should Watch: → Anyone interested in measuring employee experience → IT leaders focused on data-driven decision making → Organizations exploring how to understand tech satisfaction → Change management and digital workplace professionals Business Impact: Make data-driven IT investment decisions Identify and resolve morale-impacting issues before escalation Demonstrate IT ROI through experience improvements Align IT strategy with employee satisfaction and productivity